{"main_category":{"id_main_category":3000,"main_category":"Messaging","visible":1,"sort_order":3,"summary":"Indicators for this topic focus on mapping the use of the national system for sending digital messages from government organisations to citizens and businesses.\nMessaging is measured by assessing the yearly numbers of cumulative registered users for both digital mail and SMS, downloaded and installed mobile applications, cumulative adhered public organisations and digital mails sent to both citizens and businesses."},"country":{"abbr":"DE","country_name":"Germany","summary":"

eID <\/strong>In Germany, the function for electronic identification<\/a> has been integrated into the mandatory national legal photo ID since 2010. <\/p>\n

ePayment <\/strong>Among others, providers for ePayment services in the German public sector are paydirekt<\/a> and ePayBL<\/a>.<\/p>\n

Messaging <\/strong>The German government’s digital mailing service De-Mail<\/a> is offered by public authorities and companies and provides a legally and secure way of communication. There is no government SMS service in place.<\/p>\n

Transparency <\/strong>Germany currently has no measures in place to offer insights in personal ongoing affairs. This might change with the implementation of the so-called Datencockpit<\/a>t in the near future.<\/p>\n

General Digital Services <\/strong>The level of user satisfaction is measured by the eGovernment Monitor<\/a> on a yearly basis. No systematic measurement of digital form submission has been found.<\/p>\n

The Digital Government MetaMonitor<\/em> indicates a low level of quality of publicly available data on the German eID’s uptake, more than ten years after its first implementation. The same applies to data in the categories General Digital Services, ePayment and Messaging.<\/p>"},"subc":[{"id_subcategory":3020,"subcategory":"Overall uptake"},{"id_subcategory":3030,"subcategory":"Personal uptake"},{"id_subcategory":3010,"subcategory":"Business uptake"},{"id_subcategory":3040,"subcategory":"Public sector uptake"}],"ind_details":{"Personal uptake":{"Personal uptake\/Digital mail registrations (personal)":{"id":337,"year":2020,"id_indicator":35,"indicator":"Digital mail registrations (personal)","visible_indicator":1,"id_subcategory":3030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":0,"val":null,"notes":"\nIn a survey from 2016 among 1008 participants, 9% of German citizens said they plan to get a DE-Mail account, 45% said they do not plan to get an account (https:\/\/de.statista.com\/statistik\/daten\/studie\/612919\/umfrage\/nutzung-und-bekanntheit-von-de-mail\/).","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of citizens who have a government digital mail account, absolute value and as a percentage of the population over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":71739910,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]}},"Business uptake":{"Business uptake\/Digital mail registrations (business)":{"id":310,"year":2020,"id_indicator":37,"indicator":"Digital mail registrations (business)","visible_indicator":1,"id_subcategory":3010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":1,"val":152,"notes":"https:\/\/www.de-mail.info\/verzeichnis.html#page=16&typ=Firma","machine_readable":null,"upfreq":null,"source":"https:\/\/www.de-mail.info\/verzeichnis.html#page=16&typ=Firma","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of businesses which have a government digital mail account, absolute value and as a percentage of the total number of businesses (cumulative)","relevant_statistics":[{"statistic":"Number of businesses","val":2693522,"calculation":"Percentage","_calculated":0.0056,"_calc_formatted":"

0.0056 %<\/div>
of number of businesses (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":152}]}},"Public sector uptake":{"Public sector uptake\/Digital mail-powered organisations":{"id":391,"year":2020,"id_indicator":38,"indicator":"Digital mail-powered organisations","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":1,"val":191,"notes":"191 public organisations in total offer the DE-Mail service. https:\/\/www.de-mail.info\/verzeichnis.html#page=186&typ=Behoerde","machine_readable":"No","upfreq":null,"source":"https:\/\/www.de-mail.info","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations communicating with citizens and businesses through the national digital mail system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":11577,"calculation":"Percentage","_calculated":1.65,"_calc_formatted":"
1.65 %<\/div>
of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":191}]},"Public sector uptake\/Digital mail-powered central\/federal governments":{"id":373,"year":2020,"id_indicator":39,"indicator":"Digital mail-powered central\/federal governments","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.de-mail.info","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government communicating with citizens and businesses through the national digital mail system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":106,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Digital mail-powered regions":{"id":409,"year":2020,"id_indicator":40,"indicator":"Digital mail-powered regions","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.de-mail.info","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government communicating with citizens and businesses through the national digital mail system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":16,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Digital mail-powered municipalities":{"id":382,"year":2020,"id_indicator":41,"indicator":"Digital mail-powered municipalities","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.de-mail.info","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities communicating with citizens and businesses through the national digital mail system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":11161,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Digital mail-powered other administrations":{"id":400,"year":2020,"id_indicator":42,"indicator":"Digital mail-powered other administrations","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.de-mail.info","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) communicating with citizens and businesses through the national digital mail system, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":294,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Government SMS sent (personal)":{"id":418,"year":2020,"id_indicator":43,"indicator":"Government SMS sent (personal)","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of messages sent to citizens through the government SMS service, absolute value and per inhabitant over 15 years old","relevant_statistics":[{"statistic":"Population over 15 years old","val":71739910,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Digital mail sent (personal)":{"id":364,"year":2020,"id_indicator":44,"indicator":"Digital mail sent (personal)","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of messages sent to citizens through Digital Mail, absolute value and per inhabitant over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":71739910,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Digital mail sent (business)":{"id":355,"year":2020,"id_indicator":45,"indicator":"Digital mail sent (business)","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"DE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of messages sent to businesses through Digital Mail, absolute value and per business","relevant_statistics":[{"statistic":"Number of businesses","val":2693522,"calculation":"Per business","_calculated__debug":"__novalue"}],"data_points":[]}}},"timestamp":"2026-04-30T20:32:57+00:00"}