{"main_category":{"id_main_category":4000,"main_category":"Transparency","visible":1,"sort_order":4,"summary":"Indicators for this topic focus on mapping the use of digital government services aimed at enabling citizens to have insight in government operations concerning them directly.\n\nTransparency is measured by assessing the yearly cumulative number of registers from which citizens can see their data and the yearly cumulative numbers of public organisations that provide citizens insight into the steps and status of ongoing affairs (e.g. permit request)."},"country":{"abbr":"DE","country_name":"Germany","summary":"

eID <\/strong>In Germany, the function for electronic identification<\/a> has been integrated into the mandatory national legal photo ID since 2010. <\/p>\n

ePayment <\/strong>Among others, providers for ePayment services in the German public sector are paydirekt<\/a> and ePayBL<\/a>.<\/p>\n

Messaging <\/strong>The German government’s digital mailing service De-Mail<\/a> is offered by public authorities and companies and provides a legally and secure way of communication. There is no government SMS service in place.<\/p>\n

Transparency <\/strong>Germany currently has no measures in place to offer insights in personal ongoing affairs. This might change with the implementation of the so-called Datencockpit<\/a>t in the near future.<\/p>\n

General Digital Services <\/strong>The level of user satisfaction is measured by the eGovernment Monitor<\/a> on a yearly basis. No systematic measurement of digital form submission has been found.<\/p>\n

The Digital Government MetaMonitor<\/em> indicates a low level of quality of publicly available data on the German eID’s uptake, more than ten years after its first implementation. The same applies to data in the categories General Digital Services, ePayment and Messaging.<\/p>"},"subc":[{"id_subcategory":4010,"subcategory":"Public sector uptake"}],"timestamp":"2026-04-23T14:26:53+00:00"}