{"main_category":{"id_main_category":4000,"main_category":"Transparency","visible":1,"sort_order":4,"summary":"Indicators for this topic focus on mapping the use of digital government services aimed at enabling citizens to have insight in government operations concerning them directly.\n\nTransparency is measured by assessing the yearly cumulative number of registers from which citizens can see their data and the yearly cumulative numbers of public organisations that provide citizens insight into the steps and status of ongoing affairs (e.g. permit request)."},"country":{"abbr":"DK","country_name":"Denmark","summary":"

eID <\/strong>NemID<\/a> is Denmark’s national electronic identification system, which is used in both the public and private sector. A NemID is always a personal account. It can be used to perform business transactions<\/a> if the person has been authorised to act on behalf of a company. NemID users also have the possibility to authorise another person to temporarily act on their behalf in digital self-service solutions (digital proxy<\/a>).<\/p>\n

ePayment <\/strong>While there is a system for public authorities to realise e-payments to citizens and businesses, called NemKonto, the Danish government doesn't have a dedicated system for receiving e-payments from citizens and businesses. <\/p>\n

Messaging <\/strong>Digital Post<\/a> is the public authorities' shared mandatory IT solution that makes it possible to communicate securely with citizens, companies, and other governmental institutions. Additionally, NemSMS<\/a> is a Danish public message service that government and municipal authorities use to send service text messages to the citizens and businesses, who are registered with the service. <\/p>\n

Transparency <\/strong>My Overview<\/a> is the citizens’ personal page on the national citizen portal borger.dk. Here, citizens can log in using their NemID and see some of the information on them held by the public authorities.<\/p>\n

General Digital Services <\/strong>The annual report on IT use among the Danish population includes the measurement of several user satisfaction indicators as well as statistics on the use of digital forms.<\/p>\n

For Denmark, the Digital Government MetaMonitor<\/em> shows a high level of completeness of data on the uptake of NemID, NemSMS, user satisfaction and digital form submission. Improvements can be made on machine readability, especially with regards to data related to NemID and general digital services. Data on organisations offering insight in personal ongoing affairs through the central government portal are currently not available. <\/p>"},"subc":[{"id_subcategory":4010,"subcategory":"Public sector uptake"}],"ind_details":{"Public sector uptake":{"Public sector uptake\/Myaffairs-powered organisations":{"id":442,"year":2020,"id_indicator":46,"indicator":"Myaffairs-powered organisations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"DK","relevant":1,"existent":0,"val":null,"notes":"Borger.dk is a showcase for about 2,000 online self-service solutions across the public sector. Using borger.dk, you can enrol your child on a waiting list for daycare, report that you are changing address, apply for child benefits, change GP, complete your tax return and much more. Source: https:\/\/en.digst.dk\/digitisation\/national-citizen-portal\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":252,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered central\/federal governments":{"id":424,"year":2020,"id_indicator":47,"indicator":"Myaffairs-powered central\/federal governments","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"DK","relevant":1,"existent":0,"val":null,"notes":"Borger.dk is a showcase for about 2,000 online self-service solutions across the public sector. Using borger.dk, you can enrol your child on a waiting list for daycare, report that you are changing address, apply for child benefits, change GP, complete your tax return and much more. Source: https:\/\/en.digst.dk\/digitisation\/national-citizen-portal\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":149,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered regions":{"id":460,"year":2020,"id_indicator":48,"indicator":"Myaffairs-powered regions","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"DK","relevant":1,"existent":0,"val":null,"notes":"Borger.dk is a showcase for about 2,000 online self-service solutions across the public sector. Using borger.dk, you can enrol your child on a waiting list for daycare, report that you are changing address, apply for child benefits, change GP, complete your tax return and much more. Source: https:\/\/en.digst.dk\/digitisation\/national-citizen-portal\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":5,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered municipalities":{"id":433,"year":2020,"id_indicator":49,"indicator":"Myaffairs-powered municipalities","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"DK","relevant":1,"existent":0,"val":null,"notes":"Borger.dk is a showcase for about 2,000 online self-service solutions across the public sector. Using borger.dk, you can enrol your child on a waiting list for daycare, report that you are changing address, apply for child benefits, change GP, complete your tax return and much more. Source: https:\/\/en.digst.dk\/digitisation\/national-citizen-portal\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":98,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered other administrations":{"id":451,"year":2020,"id_indicator":50,"indicator":"Myaffairs-powered other administrations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"DK","relevant":1,"existent":0,"val":null,"notes":"Borger.dk is a showcase for about 2,000 online self-service solutions across the public sector. Using borger.dk, you can enrol your child on a waiting list for daycare, report that you are changing address, apply for child benefits, change GP, complete your tax return and much more. Source: https:\/\/en.digst.dk\/digitisation\/national-citizen-portal\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":null,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Mydata availability":{"id":469,"year":2020,"id_indicator":51,"indicator":"Mydata availability","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"DK","relevant":1,"existent":0,"val":null,"notes":"My Overview is the citizens\u2019 personal page on borger.dk. Here, citizens can log-on using their NemID (eID solution) and see some of the information on them held by the public authorities. For example, there is information on tax, pensions, health, student grants or housing. Source: https:\/\/en.digst.dk\/digitisation\/national-citizen-portal\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The total number of registers from which citizens can access their personal data via the central government portal (cumulative value)","relevant_statistics":[],"data_points":[]}}},"timestamp":"2026-04-30T06:33:11+00:00"}