{"main_category":{"id_main_category":1000,"main_category":"eID","visible":1,"sort_order":1,"summary":"Indicators for this topic focus on mapping the use of the national system for electronic identification and authentication of citizens and businesses, in order to access public and private services and perform transactions. \n\neID is measured by assessing the yearly numbers of cumulative registered users, digital proxy activations, realised transactions, downloaded and installed mobile applications, cumulative adhered public and private organisations and services, and eID providers."},"country":{"abbr":"EE","country_name":"Estonia","summary":"

eID <\/strong>The function for electronic identification is integrated into the mandatory national legal photo ID<\/a>, complemented by the Mobile-ID and Smart-ID solutions. The Estonian eID is used in both public and private services and is always a personal account. It can be used to register a business<\/a> electronically and authorises eID users to act on behalf of a company. The eID system doesn’t include a digital proxy service.<\/p>\n

ePayment <\/strong>Since November 2018, commercial banks operating in Estonia have been able to join the TARGET Instant Payment Settlement (TIPS)<\/a> through Eesti Pank (Bank of Estonia). TIPS allows citizens to settle payments in real time, night or day and throughout the year.<\/p>\n

Messaging <\/strong>eID users have the possibility to activate the email or SMS notification service<\/a> of the State Portal eesti.ee, thereby allowing public authorities to send documents and notifications.<\/p>\n

Transparency <\/strong>Citizens can consult their data and ongoing affairs on their personal page on the national citizen portal https:\/\/www.eesti.ee<\/a>.<\/p>\n

General Digital Services <\/strong>The state portal’s environment allows users to authenticate with their national eID card to perform transactions with municipal and government bodies, complete and send online forms and applications and sign documents digitally. No systematic measurement of user satisfaction has been found.<\/p>\n


The Digital Government MetaMonitor<\/em> indicates a high level of data completeness on the uptake of the eID and electronic messaging by citizens and businesses in Estonia. Improvements can be made with regards to machine readability of public data and update frequency. Currently, there is no public data available on ePayment, transparency, and general digital services in Estonia.<\/p>"},"subc":[{"id_subcategory":1020,"subcategory":"Overall uptake"},{"id_subcategory":1030,"subcategory":"Personal uptake"},{"id_subcategory":1010,"subcategory":"Business uptake"},{"id_subcategory":1050,"subcategory":"Public sector uptake"},{"id_subcategory":1040,"subcategory":"Private sector support"}],"ind_details":{"Overall uptake":{"Overall uptake\/Activated eID accounts (total)":{"id":38,"year":2020,"id_indicator":1,"indicator":"Activated eID accounts (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":1400458,"notes":null,"machine_readable":"No","upfreq":"Daily","source":"https:\/\/www.id.ee\/en\/","last_update":"2020-11-04 00:00:00","rev_last":1,"definition":"The numbers of user accounts created for the national eID system, absolute value and as percentage of total users (population over 15 years old and total number of businesses) (cumulative)","relevant_statistics":[{"statistic":"Total users","val":1205166,"calculation":"Percentage","_calculated":116.2,"_calc_formatted":"

116.2 %<\/div>
of total users (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":1400458}]},"Overall uptake\/eID transactions (total)":{"id":65,"year":2020,"id_indicator":2,"indicator":"eID transactions (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":2169077005,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.id.ee\/en\/","last_update":"2020-11-04 00:00:00","rev_last":1,"definition":"The annual number of personal and business logins and digital signatures realised using the national eID, absolute value and per user (population over 15 years old and total number of businesses)","relevant_statistics":[{"statistic":"Total users","val":1205166,"calculation":"Per user","_calculated":1799.82,"_calc_formatted":"1799.82<\/span> Per user *<\/span> * Total users (Eurostat)<\/span>"}],"data_points":[{"year":2020,"val":2169077005}]},"Overall uptake\/eID app downloads":{"id":47,"year":2020,"id_indicator":3,"indicator":"eID app downloads","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of downloads of the eID app, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":1112071,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]},"Overall uptake\/eID app installations":{"id":56,"year":2020,"id_indicator":4,"indicator":"eID app installations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":463559,"notes":"\nThis value represents the number of Estonian residents using the smart-ID solution. Last update: 31-12-2019","machine_readable":"No","upfreq":null,"source":"https:\/\/e-estonia.com\/","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of installations of the eID app, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":1112071,"calculation":"Per inhabitant","_calculated":0.42,"_calc_formatted":"0.42<\/span> Per inhabitant *<\/span> * Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":159339},{"year":2019,"val":463559},{"year":2020,"val":463559}]},"Overall uptake\/eID-powered services (total)":{"id":83,"year":2020,"id_indicator":5,"indicator":"eID-powered services (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":223,"notes":"This value represents the number of public and private services which are accessible using smart-ID.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.smart-id.com\/services\/\nhttps:\/\/www.eesti.ee\/portaal\/!portaal.teenused_a_y?nk=t","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of services provided by public sector organisations or private companies which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":223}]},"Overall uptake\/eID-powered organisations":{"id":74,"year":2020,"id_indicator":6,"indicator":"eID-powered organisations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations performing either public or private tasks, which provide access to digital services through the national eID system, absolute value and as a percentage of the total number of public and private service providers (cumulative)","relevant_statistics":[{"statistic":"Number of public and private service providers","val":93222,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]}},"Personal uptake":{"Personal uptake\/Activated eID accounts (personal)":{"id":92,"year":2020,"id_indicator":7,"indicator":"Activated eID accounts (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":1400458,"notes":null,"machine_readable":"No","upfreq":"Daily","source":"https:\/\/www.id.ee\/en\/","last_update":"2020-11-04 00:00:00","rev_last":1,"definition":"The number of personal accounts created for the national eID system, absolute value and as percentage of the population over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":1112071,"calculation":"Percentage","_calculated":125.93,"_calc_formatted":"
125.93 %<\/div>
of population over 15 years old (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":1400458}]},"Personal uptake\/eID transactions (personal)":{"id":110,"year":2020,"id_indicator":8,"indicator":"eID transactions (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of personal logins and digital signatures realised using the national eID, absolute value and per inhabitants over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":1112071,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]}},"Business uptake":{"Business uptake\/Activated eID accounts (business)":{"id":2,"year":2020,"id_indicator":10,"indicator":"Activated eID accounts (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":"The Estonian eID is always a personal account. It can be used to perform business transactions if the person has been authorised to act on behalf of a company. All online businesses are registered in the e-business register","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of business accounts created or authorisations for the national eID system, absolute value and as percentage of the total number of businesses (cumulative)","relevant_statistics":[{"statistic":"Number of businesses","val":93095,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Business uptake\/eID transactions (business)":{"id":11,"year":2020,"id_indicator":11,"indicator":"eID transactions (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of business logins and digital signatures realised using the national eID, absolute value and per business","relevant_statistics":[{"statistic":"Number of businesses","val":93095,"calculation":"Per business","_calculated__debug":"__novalue"}],"data_points":[]},"Business uptake\/eID-powered private services":{"id":29,"year":2020,"id_indicator":12,"indicator":"eID-powered private services","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":140,"notes":"This value represents the number of private services which are accessible available using smart-ID. All the listed services in the following categories were counted as private services: Home, Finance, Commercial, Healthcare, Other and Insurance and Pension Funds.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.smart-id.com\/services\/","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of services provided by private companies which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":140}]},"Business uptake\/eID-powered private service providers":{"id":20,"year":2020,"id_indicator":13,"indicator":"eID-powered private service providers","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":140,"notes":"This value represents the number of private services which are accessible available using smart-ID. All the listed services in the following categories were counted as private services: Home, Finance, Commercial, Healthcare, Other and Insurance and Pension Funds.","machine_readable":"No","upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of businesses providing access to digital services through the national eID system, absolute value and as a percentage of the total number of businesses (cumulative)","relevant_statistics":[{"statistic":"Number of businesses","val":93095,"calculation":"Percentage","_calculated":0.15,"_calc_formatted":"
0.15 %<\/div>
of number of businesses (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":140}]}},"Public sector uptake":{"Public sector uptake\/eID-powered public services":{"id":182,"year":2020,"id_indicator":14,"indicator":"eID-powered public services","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":83,"notes":"This value represents the number of public services which are accessible using smart-ID. All the listed services in the following categories on the smart-ID website were counted as public services: Education and Public Services. NB The State Portal eesti.ee is listed as one service, while 62 public services are available through this central access point. These have been added to the 21 services mentioned on the smart-ID website.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.smart-id.com\/services\/\nhttps:\/\/www.eesti.ee\/portaal\/!portaal.teenused_a_y?nk=t","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of services provided by public sector organisations which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":83}]},"Public sector uptake\/eID-powered public service providers (total)":{"id":173,"year":2020,"id_indicator":15,"indicator":"eID-powered public service providers (total)","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations providing access to digital public services through the national eID system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":127,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/eID-powered central\/federal governments":{"id":146,"year":2020,"id_indicator":16,"indicator":"eID-powered central\/federal governments","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government providing access to digital services through the national eID system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":14,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/eID-powered regions":{"id":191,"year":2020,"id_indicator":17,"indicator":"eID-powered regions","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government providing access to digital services through the national eID system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":14,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/eID-powered municipalities":{"id":155,"year":2020,"id_indicator":18,"indicator":"eID-powered municipalities","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities providing access to digital services through the national eID system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":79,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/eID-powered other administrations":{"id":164,"year":2020,"id_indicator":19,"indicator":"eID-powered other administrations","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) providing access to digital public services through the national eID system, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":20,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]}},"Private sector support":{"Private sector support\/eID providers":{"id":119,"year":2020,"id_indicator":22,"indicator":"eID providers","visible_indicator":1,"id_subcategory":1040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":1000,"main_category":"eID","country":"EE","relevant":1,"existent":1,"val":6,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/e-estonia.com\/solutions\/e-identity\/id-card\/","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of private sector organisations, which have developed an eIDAS compliant eID-module (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":6}]}}},"timestamp":"2026-04-15T15:06:20+00:00"}