{"main_category":{"id_main_category":2000,"main_category":"ePayment","visible":1,"sort_order":2,"summary":"Indicators for this topic focus on mapping the use of the national system for digital financial transactions from citizens and businesses to government organisations, e.g. paying taxes or fines.\n\nePayment is measured by assessing the yearly total value of realised transactions, number of realised transactions, cumulative adhered public organisations, and ePayment providers."},"country":{"abbr":"EE","country_name":"Estonia","summary":"

eID <\/strong>The function for electronic identification is integrated into the mandatory national legal photo ID<\/a>, complemented by the Mobile-ID and Smart-ID solutions. The Estonian eID is used in both public and private services and is always a personal account. It can be used to register a business<\/a> electronically and authorises eID users to act on behalf of a company. The eID system doesn’t include a digital proxy service.<\/p>\n

ePayment <\/strong>Since November 2018, commercial banks operating in Estonia have been able to join the TARGET Instant Payment Settlement (TIPS)<\/a> through Eesti Pank (Bank of Estonia). TIPS allows citizens to settle payments in real time, night or day and throughout the year.<\/p>\n

Messaging <\/strong>eID users have the possibility to activate the email or SMS notification service<\/a> of the State Portal eesti.ee, thereby allowing public authorities to send documents and notifications.<\/p>\n

Transparency <\/strong>Citizens can consult their data and ongoing affairs on their personal page on the national citizen portal https:\/\/www.eesti.ee<\/a>.<\/p>\n

General Digital Services <\/strong>The state portal’s environment allows users to authenticate with their national eID card to perform transactions with municipal and government bodies, complete and send online forms and applications and sign documents digitally. No systematic measurement of user satisfaction has been found.<\/p>\n


The Digital Government MetaMonitor<\/em> indicates a high level of data completeness on the uptake of the eID and electronic messaging by citizens and businesses in Estonia. Improvements can be made with regards to machine readability of public data and update frequency. Currently, there is no public data available on ePayment, transparency, and general digital services in Estonia.<\/p>"},"subc":[{"id_subcategory":2020,"subcategory":"Overall uptake"},{"id_subcategory":2030,"subcategory":"Personal uptake"},{"id_subcategory":2010,"subcategory":"Business uptake"},{"id_subcategory":2050,"subcategory":"Public sector uptake"},{"id_subcategory":2040,"subcategory":"Private sector support"}],"ind_details":{"Overall uptake":{"Overall uptake\/ePayment transactions":{"id":209,"year":2020,"id_indicator":23,"indicator":"ePayment transactions","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"EE","relevant":1,"existent":0,"val":null,"notes":"Since November 2018, commercial banks operating in Estonia have been able to join the TARGET Instant Payment Settlement (TIPS) through Eesti Pank (Bank of Estonia). TIPS is an instant payment system developed by the central banks of the euro area at the initiative of the European Central Bank. Like other pan-European instant payment systems, TIPS allows clients to settle payments in real time, night or day and throughout the year.\n\nSource: https:\/\/joinup.ec.europa.eu\/sites\/default\/files\/inline-files\/Digital_Public_Administration_Factsheets_Estonia_vFINAL.pdf","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of transactions realised by citizens using the national ePayment system, absolute value and per inhabitant over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":1112071,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]},"Overall uptake\/ePayment value":{"id":218,"year":2020,"id_indicator":24,"indicator":"ePayment value","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual value of ePayment transactions realised by citizens, total amount and per inhabitant over 15 years old","relevant_statistics":[{"statistic":"Population over 15 years old","val":1112071,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]}},"Public sector uptake":{"Public sector uptake\/ePayment-powered public service providers (total)":{"id":272,"year":2020,"id_indicator":27,"indicator":"ePayment-powered public service providers (total)","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":127,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/ePayment-powered central\/federal governments":{"id":245,"year":2020,"id_indicator":28,"indicator":"ePayment-powered central\/federal governments","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":14,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/ePayment-powered regions":{"id":281,"year":2020,"id_indicator":29,"indicator":"ePayment-powered regions","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":14,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/ePayment-powered municipalities":{"id":254,"year":2020,"id_indicator":30,"indicator":"ePayment-powered municipalities","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":79,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/ePayment-powered other administrations":{"id":263,"year":2020,"id_indicator":31,"indicator":"ePayment-powered other administrations","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) providing the possibility to pay for public services through the national ePayment system, in absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":20,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]}},"Private sector support":{"Private sector support\/ePayment providers":{"id":236,"year":2020,"id_indicator":32,"indicator":"ePayment providers","visible_indicator":1,"id_subcategory":2040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":2000,"main_category":"ePayment","country":"EE","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The cumulative number of organisations which have developed a government ePayment system","relevant_statistics":[],"data_points":[]}}},"timestamp":"2026-05-17T05:25:04+00:00"}