{"main_category":{"id_main_category":4000,"main_category":"Transparency","visible":1,"sort_order":4,"summary":"Indicators for this topic focus on mapping the use of digital government services aimed at enabling citizens to have insight in government operations concerning them directly.\n\nTransparency is measured by assessing the yearly cumulative number of registers from which citizens can see their data and the yearly cumulative numbers of public organisations that provide citizens insight into the steps and status of ongoing affairs (e.g. permit request)."},"country":{"abbr":"EE","country_name":"Estonia","summary":"

eID <\/strong>The function for electronic identification is integrated into the mandatory national legal photo ID<\/a>, complemented by the Mobile-ID and Smart-ID solutions. The Estonian eID is used in both public and private services and is always a personal account. It can be used to register a business<\/a> electronically and authorises eID users to act on behalf of a company. The eID system doesn’t include a digital proxy service.<\/p>\n

ePayment <\/strong>Since November 2018, commercial banks operating in Estonia have been able to join the TARGET Instant Payment Settlement (TIPS)<\/a> through Eesti Pank (Bank of Estonia). TIPS allows citizens to settle payments in real time, night or day and throughout the year.<\/p>\n

Messaging <\/strong>eID users have the possibility to activate the email or SMS notification service<\/a> of the State Portal eesti.ee, thereby allowing public authorities to send documents and notifications.<\/p>\n

Transparency <\/strong>Citizens can consult their data and ongoing affairs on their personal page on the national citizen portal https:\/\/www.eesti.ee<\/a>.<\/p>\n

General Digital Services <\/strong>The state portal’s environment allows users to authenticate with their national eID card to perform transactions with municipal and government bodies, complete and send online forms and applications and sign documents digitally. No systematic measurement of user satisfaction has been found.<\/p>\n


The Digital Government MetaMonitor<\/em> indicates a high level of data completeness on the uptake of the eID and electronic messaging by citizens and businesses in Estonia. Improvements can be made with regards to machine readability of public data and update frequency. Currently, there is no public data available on ePayment, transparency, and general digital services in Estonia.<\/p>"},"subc":[{"id_subcategory":4010,"subcategory":"Public sector uptake"}],"ind_details":{"Public sector uptake":{"Public sector uptake\/Myaffairs-powered organisations":{"id":443,"year":2020,"id_indicator":46,"indicator":"Myaffairs-powered organisations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"EE","relevant":1,"existent":0,"val":null,"notes":"The State Portal eesti.ee allows citizens to consult the status of ongoing affairs, such as digital prescriptions and exam results in one place. No data is publicly available on the number of public organisations that have joined this service.\nSource: https:\/\/www.id.ee\/en\/article\/state-portal-eesti-ee\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":127,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered central\/federal governments":{"id":425,"year":2020,"id_indicator":47,"indicator":"Myaffairs-powered central\/federal governments","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"EE","relevant":1,"existent":0,"val":null,"notes":"The State Portal eesti.ee allows citizens to consult the status of ongoing affairs, such as digital prescriptions and exam results in one place. No data is publicly available on the number of public organisations that have joined this service.\nSource: https:\/\/www.id.ee\/en\/article\/state-portal-eesti-ee\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":14,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered regions":{"id":461,"year":2020,"id_indicator":48,"indicator":"Myaffairs-powered regions","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"EE","relevant":1,"existent":0,"val":null,"notes":"The State Portal eesti.ee allows citizens to consult the status of ongoing affairs, such as digital prescriptions and exam results in one place. No data is publicly available on the number of public organisations that have joined this service.\nSource: https:\/\/www.id.ee\/en\/article\/state-portal-eesti-ee\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":14,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered municipalities":{"id":434,"year":2020,"id_indicator":49,"indicator":"Myaffairs-powered municipalities","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"EE","relevant":1,"existent":0,"val":null,"notes":"The State Portal eesti.ee allows citizens to consult the status of ongoing affairs, such as digital prescriptions and exam results in one place. No data is publicly available on the number of public organisations that have joined this service.\nSource: https:\/\/www.id.ee\/en\/article\/state-portal-eesti-ee\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":79,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered other administrations":{"id":452,"year":2020,"id_indicator":50,"indicator":"Myaffairs-powered other administrations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"EE","relevant":1,"existent":0,"val":null,"notes":"The State Portal eesti.ee allows citizens to consult the status of ongoing affairs, such as digital prescriptions and exam results in one place. No data is publicly available on the number of public organisations that have joined this service.\nSource: https:\/\/www.id.ee\/en\/article\/state-portal-eesti-ee\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":20,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Mydata availability":{"id":470,"year":2020,"id_indicator":51,"indicator":"Mydata availability","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"EE","relevant":1,"existent":0,"val":null,"notes":"The state Portal\u2019s environment allows users to authenticate with their national eID card to access and check their personal details; No data is available on the number of registers from which citizens can access their personal data.\nSource: https:\/\/joinup.ec.europa.eu\/sites\/default\/files\/inline-files\/Digital_Public_Administration_Factsheets_Estonia_vFINAL.pdf","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The total number of registers from which citizens can access their personal data via the central government portal (cumulative value)","relevant_statistics":[],"data_points":[]}}},"timestamp":"2026-05-17T05:34:24+00:00"}