{"main_category":{"id_main_category":1000,"main_category":"eID","visible":1,"sort_order":1,"summary":"Indicators for this topic focus on mapping the use of the national system for electronic identification and authentication of citizens and businesses, in order to access public and private services and perform transactions. \n\neID is measured by assessing the yearly numbers of cumulative registered users, digital proxy activations, realised transactions, downloaded and installed mobile applications, cumulative adhered public and private organisations and services, and eID providers."},"country":{"abbr":"ES","country_name":"Spain","summary":"
eID <\/strong>Since 2014, Spain has used Cl@ve<\/a>, a platform for identification, authentication and electronic signature in the public sector. It serves as a horizontal and interoperable system that avoids public administrations having to implement and manage their own systems for authentication and signature, and citizens having to use different methods of identification when interacting with the administration electronically. A digital proxy service is made available through the Electronic Power of Attorney Register (Registro Electrónico de Apoderamientos<\/a>).<\/p>\n ePayment <\/strong>The Pasarela de Pagos<\/a> platform allows public administrations to implement telematic payment in the applications that manage procedures involving the payment of fees.<\/p>\n Messaging <\/strong>The service Notifica <\/a>allows citizens and businesses to receive online administrative notifications and correspondence, contributing to the elimination of official paper-based notifications.<\/p>\n Transparency <\/strong>The Citizen Folder (Carpeta Ciudadana<\/a>) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.<\/p>\n General Digital Services<\/strong> Citizens can access digital services and realise transactions<\/a> using the portals of the relevant public administrations. No systematic measurement of user satisfaction has been found.<\/p>\n