{"main_category":{"id_main_category":1000,"main_category":"eID","visible":1,"sort_order":1,"summary":"Indicators for this topic focus on mapping the use of the national system for electronic identification and authentication of citizens and businesses, in order to access public and private services and perform transactions. \n\neID is measured by assessing the yearly numbers of cumulative registered users, digital proxy activations, realised transactions, downloaded and installed mobile applications, cumulative adhered public and private organisations and services, and eID providers."},"country":{"abbr":"ES","country_name":"Spain","summary":"<p><strong>eID <\/strong>Since 2014, Spain has used <a href=\"https:\/\/clave.gob.es\/clave_Home\/en\/clave\/queEs.html\">Cl@ve<\/a>, a platform for identification, authentication and electronic signature in the public sector. It serves as a horizontal and interoperable system that avoids public administrations having to implement and manage their own systems for authentication and signature, and citizens having to use different methods of identification when interacting with the administration electronically. A digital proxy service is made available through the Electronic Power of Attorney Register (<a href=\"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#REA_002REA-summary\">Registro Electr&oacute;nico de Apoderamientos<\/a>).<\/p>\n<p><strong>ePayment <\/strong>The <a href=\"https:\/\/administracionelectronica.gob.es\/ctt\/pagos#.YG7JVOgzZjW\">Pasarela de Pagos<\/a> platform allows public administrations to implement telematic payment in the applications that manage procedures involving the payment of fees.<\/p>\n<p><strong>Messaging <\/strong>The service <a href=\"https:\/\/administracionelectronica.gob.es\/ctt\/notifica\/abstract#.YG7EcugzZjU\">Notifica <\/a>allows citizens and businesses to receive online administrative notifications and correspondence, contributing to the elimination of official paper-based notifications.<\/p>\n<p><strong>Transparency <\/strong>The Citizen Folder (<a href=\"https:\/\/sede.administracion.gob.es\/carpeta\/clave.htm\">Carpeta Ciudadana<\/a>) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.<\/p>\n<p><strong>General Digital Services<\/strong> Citizens can <a href=\"https:\/\/administracion.gob.es\/pag_Home\/Tramites\/Realizar_un_Tramite-nuevo.html#.YG7NbegzZjV\">access digital services and realise transactions<\/a> using the portals of the relevant public administrations. No systematic measurement of user satisfaction has been found.<\/p>\n<p><br \/>The <em>Digital Government MetaMonitor<\/em> shows high data completeness, uptake frequency and machine readability regarding the uptake of the eID. This is thanks to <a href=\"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action\">DATAOBSAE<\/a>, a public dashboard of electronic administration metrics based on data from horizontal services or external sources. It also provides data on indicators measured in the categories ePayment and Messaging. For the categories Transparency and General Digital services, no data is currently available.<\/p>"},"subc":[{"id_subcategory":1020,"subcategory":"Overall uptake"},{"id_subcategory":1030,"subcategory":"Personal uptake"},{"id_subcategory":1010,"subcategory":"Business uptake"},{"id_subcategory":1050,"subcategory":"Public sector uptake"},{"id_subcategory":1040,"subcategory":"Private sector support"}],"ind_details":{"Overall uptake":{"Overall uptake\/Activated eID accounts (total)":{"id":44,"year":2020,"id_indicator":1,"indicator":"Activated eID accounts (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":17288039,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEBD009CLAVE-summary","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The numbers of user accounts created for the national eID system, absolute value and as percentage of total users (population over 15 years old and total number of businesses) (cumulative)","relevant_statistics":[{"statistic":"Total users","val":43504184,"calculation":"Percentage","_calculated":39.74,"_calc_formatted":"<div class=\"value-card value-card-value\">39.74 %<\/div> <div class=\"info-card\">of total users (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":10565801},{"year":2019,"val":13594204},{"year":2020,"val":17288039}]},"Overall uptake\/eID transactions (total)":{"id":71,"year":2020,"id_indicator":2,"indicator":"eID transactions (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":1138872403,"notes":"This number includes both cl@ve (268190328) and firm@ transactions (870682075)","machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEBD009CLAVE-summary","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The annual number of personal and business logins and digital signatures realised using the national eID, absolute value and per user (population over 15 years old and total number of businesses)","relevant_statistics":[{"statistic":"Total users","val":43504184,"calculation":"Per user","_calculated":26.18,"_calc_formatted":"<span class=\"sv\">26.18<\/span> <span class=\"sl\">Per user *<\/span> <span class=\"ssl\">* Total users (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":525302186},{"year":2019,"val":1036330079},{"year":2020,"val":1138872403}]},"Overall uptake\/eID app downloads":{"id":53,"year":2020,"id_indicator":3,"indicator":"eID app downloads","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":454657,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The number of downloads of the eID app, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":40441195,"calculation":"Per inhabitant","_calculated":0.01,"_calc_formatted":"<span class=\"sv\">0.01<\/span> <span class=\"sl\">Per inhabitant *<\/span> <span class=\"ssl\">* Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":132381},{"year":2019,"val":256602},{"year":2020,"val":454657}]},"Overall uptake\/eID app installations":{"id":62,"year":2020,"id_indicator":4,"indicator":"eID app installations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of installations of the eID app, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":40441195,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]},"Overall uptake\/eID-powered services (total)":{"id":89,"year":2020,"id_indicator":5,"indicator":"eID-powered services (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of services provided by public sector organisations or private companies which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[]},"Overall uptake\/eID-powered organisations":{"id":80,"year":2020,"id_indicator":6,"indicator":"eID-powered organisations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":7606,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEBD009CLAVE-summary","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The number of organisations performing either public or private tasks, which provide access to digital services through the national eID system, absolute value and as a percentage of the total number of public and private service providers (cumulative)","relevant_statistics":[{"statistic":"Number of public and private service providers","val":3071551,"calculation":"Percentage","_calculated":0.25,"_calc_formatted":"<div class=\"value-card value-card-value\">0.25 %<\/div> <div class=\"info-card\">of number of public and private service providers (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":6740},{"year":2019,"val":7606},{"year":2020,"val":7606}]}},"Personal uptake":{"Personal uptake\/Activated eID accounts (personal)":{"id":98,"year":2020,"id_indicator":7,"indicator":"Activated eID accounts (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":17288039,"notes":"This inumber represents the Cl@ve permanent account (6155707) and temporary account (11132332)","machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEBD009CLAVE-summary","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The number of personal accounts created for the national eID system, absolute value and as percentage of the population over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":40441195,"calculation":"Percentage","_calculated":42.75,"_calc_formatted":"<div class=\"value-card value-card-value\">42.75 %<\/div> <div class=\"info-card\">of population over 15 years old (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":10565801},{"year":2019,"val":13594204},{"year":2020,"val":17288039}]},"Personal uptake\/eID transactions (personal)":{"id":116,"year":2020,"id_indicator":8,"indicator":"eID transactions (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":1138872403,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEBD009CLAVE-summary","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The annual number of personal logins and digital signatures realised using the national eID, absolute value and per inhabitants over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":40441195,"calculation":"Per inhabitant","_calculated":28.16,"_calc_formatted":"<span class=\"sv\">28.16<\/span> <span class=\"sl\">Per inhabitant *<\/span> <span class=\"ssl\">* Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":525302186},{"year":2019,"val":1036330079},{"year":2020,"val":1138872403}]},"Personal uptake\/Digital proxy registrations":{"id":107,"year":2020,"id_indicator":9,"indicator":"Digital proxy registrations","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":68535,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEBD009CLAVE-summary","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The number of digital proxies created by citizens since the start of the service, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":40441195,"calculation":"Per inhabitant","_calculated":0,"_calc_formatted":"<span class=\"sv\">0<\/span> <span class=\"sl\">Per inhabitant *<\/span> <span class=\"ssl\">* Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":34938},{"year":2019,"val":53347},{"year":2020,"val":68535}]}},"Business uptake":{"Business uptake\/Activated eID accounts (business)":{"id":8,"year":2020,"id_indicator":10,"indicator":"Activated eID accounts (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of business accounts created or authorisations for the national eID system, absolute value and as percentage of the total number of businesses (cumulative)","relevant_statistics":[{"statistic":"Number of businesses","val":3062989,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Business uptake\/eID transactions (business)":{"id":17,"year":2020,"id_indicator":11,"indicator":"eID transactions (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of business logins and digital signatures realised using the national eID, absolute value and per business","relevant_statistics":[{"statistic":"Number of businesses","val":3062989,"calculation":"Per business","_calculated__debug":"__novalue"}],"data_points":[]}},"Public sector uptake":{"Public sector uptake\/eID-powered public services":{"id":188,"year":2020,"id_indicator":14,"indicator":"eID-powered public services","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of services provided by public sector organisations which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[]},"Public sector uptake\/eID-powered public service providers (total)":{"id":179,"year":2020,"id_indicator":15,"indicator":"eID-powered public service providers (total)","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":7606,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEORG001CLAVE-summary","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations providing access to digital public services through the national eID system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":8562,"calculation":"Percentage","_calculated":88.83,"_calc_formatted":"<div class=\"value-card value-card-value\">88.83 %<\/div> <div class=\"info-card\">of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":6740},{"year":2019,"val":7606},{"year":2020,"val":7606}]},"Public sector uptake\/eID-powered central\/federal governments":{"id":152,"year":2020,"id_indicator":16,"indicator":"eID-powered central\/federal governments","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":73,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEORG001CLAVE-summary","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government providing access to digital services through the national eID system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":376,"calculation":"Percentage","_calculated":19.41,"_calc_formatted":"<div class=\"value-card value-card-value\">19.41 %<\/div> <div class=\"info-card\">of number of central\/federal government organisations (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":66},{"year":2019,"val":73},{"year":2020,"val":73}]},"Public sector uptake\/eID-powered regions":{"id":197,"year":2020,"id_indicator":17,"indicator":"eID-powered regions","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":228,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEORG001CLAVE-summary","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government providing access to digital services through the national eID system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":19,"calculation":"Percentage","_calculated":1200,"_calc_formatted":"<div class=\"value-card value-card-value\">1200 %<\/div> <div class=\"info-card\">of number of regional public authorities (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":60},{"year":2019,"val":228},{"year":2020,"val":228}]},"Public sector uptake\/eID-powered municipalities":{"id":161,"year":2020,"id_indicator":18,"indicator":"eID-powered municipalities","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":7249,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEORG001CLAVE-summary","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities providing access to digital services through the national eID system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":8117,"calculation":"Percentage","_calculated":89.31,"_calc_formatted":"<div class=\"value-card value-card-value\">89.31 %<\/div> <div class=\"info-card\">of number of municipalities (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":6572},{"year":2019,"val":7249},{"year":2020,"val":7249}]},"Public sector uptake\/eID-powered other administrations":{"id":170,"year":2020,"id_indicator":19,"indicator":"eID-powered other administrations","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":56,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#CLAVEORG001CLAVE-summary","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) providing access to digital public services through the national eID system, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":50,"calculation":"Percentage","_calculated":112,"_calc_formatted":"<div class=\"value-card value-card-value\">112 %<\/div> <div class=\"info-card\">of number of other administrations (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":42},{"year":2019,"val":56},{"year":2020,"val":56}]},"Public sector uptake\/Digital proxy-powered services":{"id":143,"year":2020,"id_indicator":20,"indicator":"Digital proxy-powered services","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":12861,"notes":null,"machine_readable":"No","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#REA_002REA-summary","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The number of public services which can be accessed by a citizen acting on behalf of another citizen through a digital proxy (cumulative)","relevant_statistics":[],"data_points":[{"year":2018,"val":963},{"year":2019,"val":1757},{"year":2020,"val":12861}]},"Public sector uptake\/Digital proxy-powered organisations":{"id":134,"year":2020,"id_indicator":21,"indicator":"Digital proxy-powered organisations","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":1,"val":5121,"notes":null,"machine_readable":"No","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#REA_003REA-summary","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The number of public organisations enabling citizens to act as digital proxy for another citizen in the use of their digital services, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":8562,"calculation":"Percentage","_calculated":59.81,"_calc_formatted":"<div class=\"value-card value-card-value\">59.81 %<\/div> <div class=\"info-card\">of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":4508},{"year":2019,"val":5031},{"year":2020,"val":5121}]}},"Private sector support":{"Private sector support\/eID providers":{"id":125,"year":2020,"id_indicator":22,"indicator":"eID providers","visible_indicator":1,"id_subcategory":1040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":1000,"main_category":"eID","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of private sector organisations, which have developed an eIDAS compliant eID-module (cumulative)","relevant_statistics":[],"data_points":[]}}},"timestamp":"2021-06-21T17:23:35+02:00"}