{"main_category":{"id_main_category":2000,"main_category":"ePayment","visible":1,"sort_order":2,"summary":"Indicators for this topic focus on mapping  the use of the national system for digital financial transactions from citizens and businesses to government organisations, e.g. paying taxes or fines.\n\nePayment is measured by assessing the yearly total value of realised transactions, number of realised transactions, cumulative adhered public organisations, and ePayment providers."},"country":{"abbr":"ES","country_name":"Spain","summary":"<p><strong>eID <\/strong>Since 2014, Spain has used <a href=\"https:\/\/clave.gob.es\/clave_Home\/en\/clave\/queEs.html\">Cl@ve<\/a>, a platform for identification, authentication and electronic signature in the public sector. It serves as a horizontal and interoperable system that avoids public administrations having to implement and manage their own systems for authentication and signature, and citizens having to use different methods of identification when interacting with the administration electronically. A digital proxy service is made available through the Electronic Power of Attorney Register (<a href=\"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#REA_002REA-summary\">Registro Electr&oacute;nico de Apoderamientos<\/a>).<\/p>\n<p><strong>ePayment <\/strong>The <a href=\"https:\/\/administracionelectronica.gob.es\/ctt\/pagos#.YG7JVOgzZjW\">Pasarela de Pagos<\/a> platform allows public administrations to implement telematic payment in the applications that manage procedures involving the payment of fees.<\/p>\n<p><strong>Messaging <\/strong>The service <a href=\"https:\/\/administracionelectronica.gob.es\/ctt\/notifica\/abstract#.YG7EcugzZjU\">Notifica <\/a>allows citizens and businesses to receive online administrative notifications and correspondence, contributing to the elimination of official paper-based notifications.<\/p>\n<p><strong>Transparency <\/strong>The Citizen Folder (<a href=\"https:\/\/sede.administracion.gob.es\/carpeta\/clave.htm\">Carpeta Ciudadana<\/a>) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.<\/p>\n<p><strong>General Digital Services<\/strong> Citizens can <a href=\"https:\/\/administracion.gob.es\/pag_Home\/Tramites\/Realizar_un_Tramite-nuevo.html#.YG7NbegzZjV\">access digital services and realise transactions<\/a> using the portals of the relevant public administrations. No systematic measurement of user satisfaction has been found.<\/p>\n<p><br \/>The <em>Digital Government MetaMonitor<\/em> shows high data completeness, uptake frequency and machine readability regarding the uptake of the eID. This is thanks to <a href=\"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action\">DATAOBSAE<\/a>, a public dashboard of electronic administration metrics based on data from horizontal services or external sources. It also provides data on indicators measured in the categories ePayment and Messaging. For the categories Transparency and General Digital services, no data is currently available.<\/p>"},"subc":[{"id_subcategory":2020,"subcategory":"Overall uptake"},{"id_subcategory":2030,"subcategory":"Personal uptake"},{"id_subcategory":2010,"subcategory":"Business uptake"},{"id_subcategory":2050,"subcategory":"Public sector uptake"},{"id_subcategory":2040,"subcategory":"Private sector support"}],"ind_details":{"Overall uptake":{"Overall uptake\/ePayment transactions":{"id":215,"year":2020,"id_indicator":23,"indicator":"ePayment transactions","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"ES","relevant":1,"existent":1,"val":805047,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action?selectedScope=A2&selectedLevel=L0&selectedUnit=TOTAL&selectedTemporalScope=1&selectedTemporal=31\/12\/2020#PAG01PAG-summary","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of transactions realised by citizens using the national ePayment system, absolute value and per inhabitant over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":40441195,"calculation":"Per inhabitant","_calculated":0.02,"_calc_formatted":"<span class=\"sv\">0.02<\/span> <span class=\"sl\">Per inhabitant *<\/span> <span class=\"ssl\">* Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":298857},{"year":2019,"val":514114},{"year":2020,"val":805047}]},"Overall uptake\/ePayment value":{"id":224,"year":2020,"id_indicator":24,"indicator":"ePayment value","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual value of ePayment transactions realised by citizens, total amount and per inhabitant over 15 years old","relevant_statistics":[{"statistic":"Population over 15 years old","val":40441195,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]}},"Public sector uptake":{"Public sector uptake\/ePayment-powered public service providers (total)":{"id":278,"year":2020,"id_indicator":27,"indicator":"ePayment-powered public service providers (total)","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"ES","relevant":1,"existent":1,"val":20,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action?selectedScope=A2&selectedLevel=L0&selectedUnit=TOTAL&selectedTemporalScope=1&selectedTemporal=31\/12\/2020#PAG01PAG-summary","last_update":"2020-10-31 00:00:00","rev_last":1,"definition":"The number of organisations providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":8562,"calculation":"Percentage","_calculated":0.23,"_calc_formatted":"<div class=\"value-card value-card-value\">0.23 %<\/div> <div class=\"info-card\">of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":15},{"year":2019,"val":19},{"year":2020,"val":20}]},"Public sector uptake\/ePayment-powered central\/federal governments":{"id":251,"year":2020,"id_indicator":28,"indicator":"ePayment-powered central\/federal governments","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":376,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/ePayment-powered regions":{"id":287,"year":2020,"id_indicator":29,"indicator":"ePayment-powered regions","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":19,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/ePayment-powered municipalities":{"id":260,"year":2020,"id_indicator":30,"indicator":"ePayment-powered municipalities","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":8117,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/ePayment-powered other administrations":{"id":269,"year":2020,"id_indicator":31,"indicator":"ePayment-powered other administrations","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) providing the possibility to pay for public services through the national ePayment system, in absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":50,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]}},"Private sector support":{"Private sector support\/ePayment providers":{"id":242,"year":2020,"id_indicator":32,"indicator":"ePayment providers","visible_indicator":1,"id_subcategory":2040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":2000,"main_category":"ePayment","country":"ES","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The cumulative number of organisations which have developed a government ePayment system","relevant_statistics":[],"data_points":[]}}},"timestamp":"2026-04-26T15:02:36+00:00"}