{"main_category":{"id_main_category":4000,"main_category":"Transparency","visible":1,"sort_order":4,"summary":"Indicators for this topic focus on mapping  the use of digital government services aimed at enabling citizens to have insight in government operations concerning them directly.\n\nTransparency is measured by assessing the yearly cumulative number of registers from which citizens can see their data and the yearly cumulative numbers of public organisations that provide citizens insight into the steps and status of ongoing affairs (e.g. permit request)."},"country":{"abbr":"ES","country_name":"Spain","summary":"<p><strong>eID <\/strong>Since 2014, Spain has used <a href=\"https:\/\/clave.gob.es\/clave_Home\/en\/clave\/queEs.html\">Cl@ve<\/a>, a platform for identification, authentication and electronic signature in the public sector. It serves as a horizontal and interoperable system that avoids public administrations having to implement and manage their own systems for authentication and signature, and citizens having to use different methods of identification when interacting with the administration electronically. A digital proxy service is made available through the Electronic Power of Attorney Register (<a href=\"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action#REA_002REA-summary\">Registro Electr&oacute;nico de Apoderamientos<\/a>).<\/p>\n<p><strong>ePayment <\/strong>The <a href=\"https:\/\/administracionelectronica.gob.es\/ctt\/pagos#.YG7JVOgzZjW\">Pasarela de Pagos<\/a> platform allows public administrations to implement telematic payment in the applications that manage procedures involving the payment of fees.<\/p>\n<p><strong>Messaging <\/strong>The service <a href=\"https:\/\/administracionelectronica.gob.es\/ctt\/notifica\/abstract#.YG7EcugzZjU\">Notifica <\/a>allows citizens and businesses to receive online administrative notifications and correspondence, contributing to the elimination of official paper-based notifications.<\/p>\n<p><strong>Transparency <\/strong>The Citizen Folder (<a href=\"https:\/\/sede.administracion.gob.es\/carpeta\/clave.htm\">Carpeta Ciudadana<\/a>) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.<\/p>\n<p><strong>General Digital Services<\/strong> Citizens can <a href=\"https:\/\/administracion.gob.es\/pag_Home\/Tramites\/Realizar_un_Tramite-nuevo.html#.YG7NbegzZjV\">access digital services and realise transactions<\/a> using the portals of the relevant public administrations. No systematic measurement of user satisfaction has been found.<\/p>\n<p><br \/>The <em>Digital Government MetaMonitor<\/em> shows high data completeness, uptake frequency and machine readability regarding the uptake of the eID. This is thanks to <a href=\"https:\/\/dataobsae.administracionelectronica.gob.es\/cmobsae3\/dashboard\/Dashboard.action\">DATAOBSAE<\/a>, a public dashboard of electronic administration metrics based on data from horizontal services or external sources. It also provides data on indicators measured in the categories ePayment and Messaging. For the categories Transparency and General Digital services, no data is currently available.<\/p>"},"subc":[{"id_subcategory":4010,"subcategory":"Public sector uptake"}],"ind_details":{"Public sector uptake":{"Public sector uptake\/Myaffairs-powered organisations":{"id":449,"year":2020,"id_indicator":46,"indicator":"Myaffairs-powered organisations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"ES","relevant":1,"existent":0,"val":null,"notes":"The Citizen Folder (Carpeta Ciudadana) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":8562,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered central\/federal governments":{"id":431,"year":2020,"id_indicator":47,"indicator":"Myaffairs-powered central\/federal governments","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"ES","relevant":1,"existent":0,"val":null,"notes":"The Citizen Folder (Carpeta Ciudadana) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":376,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered regions":{"id":467,"year":2020,"id_indicator":48,"indicator":"Myaffairs-powered regions","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"ES","relevant":1,"existent":0,"val":null,"notes":"The Citizen Folder (Carpeta Ciudadana) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":19,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered municipalities":{"id":440,"year":2020,"id_indicator":49,"indicator":"Myaffairs-powered municipalities","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"ES","relevant":1,"existent":0,"val":null,"notes":"The Citizen Folder (Carpeta Ciudadana) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":8117,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Myaffairs-powered other administrations":{"id":458,"year":2020,"id_indicator":50,"indicator":"Myaffairs-powered other administrations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"ES","relevant":1,"existent":0,"val":null,"notes":"The Citizen Folder (Carpeta Ciudadana) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":50,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Public sector uptake\/Mydata availability":{"id":476,"year":2020,"id_indicator":51,"indicator":"Mydata availability","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"ES","relevant":1,"existent":0,"val":null,"notes":"The Citizen Folder (Carpeta Ciudadana) offers citizens the possibility to access information on the status of ongoing services as well as the personal data available to the public administration.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The total number of registers from which citizens can access their personal data via the central government portal (cumulative value)","relevant_statistics":[],"data_points":[]}}},"timestamp":"2026-04-21T12:48:37+00:00"}