{"main_category":{"id_main_category":4000,"main_category":"Transparency","visible":1,"sort_order":4,"summary":"Indicators for this topic focus on mapping the use of digital government services aimed at enabling citizens to have insight in government operations concerning them directly.\n\nTransparency is measured by assessing the yearly cumulative number of registers from which citizens can see their data and the yearly cumulative numbers of public organisations that provide citizens insight into the steps and status of ongoing affairs (e.g. permit request)."},"country":{"abbr":"FR","country_name":"France","summary":"
eID <\/strong>FranceConnect<\/a> is the eID service for private individuals developed by the French government. It can be used for both public and a number of private services. ProConnect<\/a> is the upcoming eID-system for businesses, which was foreseen to be piloted in Q4 of 2020 and then rolled-out progressively. The eID system doesn’t yet include a digital proxy service, but it is under development<\/a>.<\/p>\n ePayment <\/strong>Since mid-October 2018, the General Directorate of Public Finance (DGFiP) has been providing public authorities and users with an enhanced, secure and modern online payment service called PayFiP<\/a>. PayFiP allows for the payment by bank deposit of invoices issued by local authorities and public bodies (the state, local authorities, hospitals, etc.).<\/p>\n Messaging <\/strong>France doesn’t have a government messaging system.<\/p>\n Transparency <\/strong>A digital citizen file<\/a> finds itself in the piloting phase and is planned to be implemented in 2021. This file will allow citizens 1) to see which data different public administrations hold about them 2) to follow data exchanges between public organisations to facilitate public service delivery 3) to follow the status of their ongoing affairs.<\/p>\n General Digital Services <\/strong>The Online Services Observatory<\/a> monitors both digital form submission and user satisfaction of the 250 key government services.<\/p>\n