{"sources":["https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/anpr","https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/spid","https:\/\/www.pagopa.gov.it\/it\/pagopa\/dashboard\/","https:\/\/ec.europa.eu\/cefdigital\/wiki\/display\/EIDCOMMUNITY\/Overview+of+pre-notified+and+notified+eID+schemes+under+eIDAS?replyToComment=62885725&#comment-62885725","https:\/\/joinup.ec.europa.eu\/sites\/default\/files\/inline-files\/Digital_Public_Administration_Factsheets_Italy_vFINAL.pdf","https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/spid","https:\/\/indicepa.gov.it\/report\/n-rep-amministraz-percategoria.php","https:\/\/play.google.com\/store\/apps\/details?id=posteitaliane.posteapp.appposteid&hl=en&gl=US","https:\/\/www.agid.gov.it\/it\/piattaforme\/spid","https:\/\/www.pagopa.gov.it\/it\/pagopa\/dashboard\/","https:\/\/www.pagopa.gov.it\/it\/prestatori-servizi-di-pagamento\/elenco-PSP-attivi\/"],"summary":{"abbr":"IT","country_name":"Italy","summary":"<p><strong>eID <\/strong><a href=\"https:\/\/www.spid.gov.it\">SPID<\/a> is the Italian solution that enables users to use a single digital identity to access all online public administration services from electronic devices. The legal head of an organisation can apply for and use his\/her digital identity SPID to access online services. For this purpose, it is also possible to equip their employees with digital identities for the <a href=\"https:\/\/www.spid.gov.it\/domande-frequenti?lang=en-001\">professional use<\/a> of the legal person.The eID system doesn&rsquo;t include a digital proxy service.<\/p>\n<p><strong>ePayment <\/strong><a href=\"https:\/\/www.pagopa.gov.it\/it\/pagopa\/dashboard\/\">PagoPA<\/a> is an initiative that allows citizens and businesses to realise electronic payments to the public administration on the basis of rules, standards and tools defined by the Agency for Digital Italy (AgID) and accepted by public administration bodies, banks, post offices and other payment institutions.<\/p>\n<p><strong>Messaging<\/strong> <a href=\"https:\/\/www.agid.gov.it\/en\/platforms\/certified-email;\">Certified email (PEC)<\/a> is the channel through which it is possible to send official documents to participate in both tenders and competition notices, to stipulate contracts of any kind, to communicate with the institutions. The PEC is used by citizens, businesses, professionals and public administrations in various fields: from the legal one to healthcare and banking. There is no government SMS service in place.<\/p>\n<p><strong>Transparency <\/strong>Citizens are able to consult their data incorporated into the <a href=\"https:\/\/www.agid.gov.it\/en\/platforms\/national-register-of-the-resident-population\">National Register of the Resident Population (ANPR)<\/a> by logging in to the ANPR website. It is foreseen that more registers are included and made accessible to citizens. There is no digital service allowing citizens to have insight in their ongoing affairs.<\/p>\n<p><strong>General Digital Services<\/strong> No systematic measurement of digital form submission nor user satisfaction has been found.<\/p>\n<p>While some data on the uptake of SPID is publicly available, the <em>Digital Government MetaMonitor <\/em>suggests improvements regarding completeness, machine readability, and update frequency. The same applies for data on the uptake of the national systems for ePayment and electronic messaging. No data on digital form submission and user satisfaction are available. Regarding transparency, the Italian Agency for Digitisation updates and publishes information on the uptake of its <a href=\"https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/anpr\">National Registry database<\/a> on a monthly basis.<\/p>"},"tables":{"eID":{"Overall uptake":[{"id":41,"year":2020,"id_indicator":1,"indicator":"Activated eID accounts (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":1,"val":15494031,"notes":null,"machine_readable":"Yes","upfreq":"Weekly","source":"https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/spid","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":68,"year":2020,"id_indicator":2,"indicator":"eID transactions (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":1,"val":143872687,"notes":"This value represents the number of times that SPID was used to access network services.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.agid.gov.it\/it\/piattaforme\/spid","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":50,"year":2020,"id_indicator":3,"indicator":"eID app downloads","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":59,"year":2020,"id_indicator":4,"indicator":"eID app installations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":1,"val":10000000,"notes":"The PosteID app  has been installed at least ten million times, but the source doesn't show the exact number.","machine_readable":"No","upfreq":null,"source":"https:\/\/play.google.com\/store\/apps\/details?id=posteitaliane.posteapp.appposteid&hl=en&gl=US","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":86,"year":2020,"id_indicator":5,"indicator":"eID-powered services (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":77,"year":2020,"id_indicator":6,"indicator":"eID-powered organisations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":1,"val":5312,"notes":"Indicator calculated by adding the values of eID-powered private service providers and eID public service providers.","machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/spid","last_update":"2020-07-31 00:00:00","rev_last":1}],"Personal uptake":[{"id":95,"year":2020,"id_indicator":7,"indicator":"Activated eID accounts (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":1,"val":15494031,"notes":null,"machine_readable":"Yes","upfreq":"Weekly","source":"https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/spid\nhttps:\/\/www.pagopa.gov.it\/it\/pagopa\/dashboard\/\nhttps:\/\/ec.europa.eu\/cefdigital\/wiki\/display\/EIDCOMMUNITY\/Overview+of+pre-notified+and+notified+eID+schemes+under+eIDAS?replyToComment=62885725&#comment-62885725\nhttps:\/\/joinup.ec.europa.eu\/sites\/default\/files\/inline-files\/Digital_Public_Administration_Factsheets_Italy_vFINAL.pdf","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":113,"year":2020,"id_indicator":8,"indicator":"eID transactions (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":104,"year":2020,"id_indicator":9,"indicator":"Digital proxy registrations","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1}],"Business uptake":[{"id":5,"year":2020,"id_indicator":10,"indicator":"Activated eID accounts (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":"The legal head of an organisation (company, body, enterprise, etc.) can apply for and use its digital identity SPID to access online services. For this purpose, it is also possible to equip their employees with digital identities for the professional use of the legal person.\n\nAt this time, no dats is available on the number of activated SPID accounts for professional use.\n\nSource: https:\/\/www.spid.gov.it\/domande-frequenti?lang=en-001","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":14,"year":2020,"id_indicator":11,"indicator":"eID transactions (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":"The legal head of an organisation (company, body, enterprise, etc.) can apply for and use its digital identity SPID to access online services. For this purpose, it is also possible to equip their employees with digital identities for the professional use of the legal person.\n\nAt this time, no dats is available on the number of activated SPID accounts for professional use.\n\nSource: https:\/\/www.spid.gov.it\/domande-frequenti?lang=en-001","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":32,"year":2020,"id_indicator":12,"indicator":"eID-powered private services","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":23,"year":2020,"id_indicator":13,"indicator":"eID-powered private service providers","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":1,"val":13,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/spid","last_update":"2020-06-30 00:00:00","rev_last":1}],"Public sector uptake":[{"id":185,"year":2020,"id_indicator":14,"indicator":"eID-powered public services","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all services and organisations having adopted SPID is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.spid.gov.it\/servizi","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":176,"year":2020,"id_indicator":15,"indicator":"eID-powered public service providers (total)","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":1,"val":5299,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/spid","last_update":"2020-12-10 00:00:00","rev_last":1},{"id":149,"year":2020,"id_indicator":16,"indicator":"eID-powered central\/federal governments","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all services and organisations having adopted SPID is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.spid.gov.it\/servizi","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":194,"year":2020,"id_indicator":17,"indicator":"eID-powered regions","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all services and organisations having adopted SPID is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.spid.gov.it\/servizi","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":158,"year":2020,"id_indicator":18,"indicator":"eID-powered municipalities","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all services and organisations having adopted SPID is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.spid.gov.it\/servizi","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":167,"year":2020,"id_indicator":19,"indicator":"eID-powered other administrations","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all services and organisations having adopted SPID is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.spid.gov.it\/servizi","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":140,"year":2020,"id_indicator":20,"indicator":"Digital proxy-powered services","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":131,"year":2020,"id_indicator":21,"indicator":"Digital proxy-powered organisations","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1}],"Private sector support":[{"id":122,"year":2020,"id_indicator":22,"indicator":"eID providers","visible_indicator":1,"id_subcategory":1040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":1000,"main_category":"eID","country":"IT","relevant":1,"existent":1,"val":9,"notes":null,"machine_readable":"Yes","upfreq":null,"source":"https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/spid","last_update":"2019-03-01 00:00:00","rev_last":1}]},"ePayment":{"Overall uptake":[{"id":212,"year":2020,"id_indicator":23,"indicator":"ePayment transactions","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"IT","relevant":1,"existent":1,"val":101053958,"notes":null,"machine_readable":"No","upfreq":"Daily","source":"https:\/\/www.pagopa.gov.it\/it\/pagopa\/dashboard\/","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":221,"year":2020,"id_indicator":24,"indicator":"ePayment value","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"IT","relevant":1,"existent":1,"val":18706961043,"notes":null,"machine_readable":"No","upfreq":"Daily","source":"https:\/\/www.pagopa.gov.it\/it\/pagopa\/dashboard\/","last_update":"2020-12-31 00:00:00","rev_last":1}],"Public sector uptake":[{"id":275,"year":2020,"id_indicator":27,"indicator":"ePayment-powered public service providers (total)","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"IT","relevant":1,"existent":1,"val":18147,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/www.pagopa.gov.it\/it\/pagopa\/dashboard\/","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":248,"year":2020,"id_indicator":28,"indicator":"ePayment-powered central\/federal governments","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all public organisations having adopted pagoPA is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.pagopa.gov.it\/it\/pubbliche-amministrazioni\/amministrazioni-aderenti\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":284,"year":2020,"id_indicator":29,"indicator":"ePayment-powered regions","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all public organisations having adopted pagoPA is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.pagopa.gov.it\/it\/pubbliche-amministrazioni\/amministrazioni-aderenti\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":257,"year":2020,"id_indicator":30,"indicator":"ePayment-powered municipalities","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all public organisations having adopted pagoPA is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.pagopa.gov.it\/it\/pubbliche-amministrazioni\/amministrazioni-aderenti\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":266,"year":2020,"id_indicator":31,"indicator":"ePayment-powered other administrations","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"IT","relevant":1,"existent":0,"val":null,"notes":"A full list of all public organisations having adopted pagoPA is available, but it has not been segmented according to government level. Therefore, no value for this specific indicator is available.\nSource: https:\/\/www.pagopa.gov.it\/it\/pubbliche-amministrazioni\/amministrazioni-aderenti\/","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1}],"Private sector support":[{"id":239,"year":2020,"id_indicator":32,"indicator":"ePayment providers","visible_indicator":1,"id_subcategory":2040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":2000,"main_category":"ePayment","country":"IT","relevant":1,"existent":1,"val":378,"notes":null,"machine_readable":"Yes","upfreq":null,"source":"https:\/\/www.pagopa.gov.it\/it\/prestatori-servizi-di-pagamento\/elenco-PSP-attivi\/","last_update":"2020-12-31 00:00:00","rev_last":1}]},"Messaging":{"Overall uptake":[{"id":320,"year":2020,"id_indicator":33,"indicator":"Digital mail app downloads","visible_indicator":1,"id_subcategory":3020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":1,"val":9846866,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2021-02-10 00:00:00","rev_last":1},{"id":329,"year":2020,"id_indicator":34,"indicator":"Digital mail app installations","visible_indicator":1,"id_subcategory":3020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1}],"Personal uptake":[{"id":338,"year":2020,"id_indicator":35,"indicator":"Digital mail registrations (personal)","visible_indicator":1,"id_subcategory":3030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":347,"year":2020,"id_indicator":36,"indicator":"Government SMS registrations (personal)","visible_indicator":1,"id_subcategory":3030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1}],"Business uptake":[{"id":311,"year":2020,"id_indicator":37,"indicator":"Digital mail registrations (business)","visible_indicator":1,"id_subcategory":3010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1}],"Public sector uptake":[{"id":392,"year":2020,"id_indicator":38,"indicator":"Digital mail-powered organisations","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":1,"val":22928,"notes":"Certified email (PEC) has the same legal value as a registered letter with acknowledgement of receipt. The PEC is used by citizens, businesses, professionals and public administrations in various fields: from the legal one to healthcare and banking.\n\nIt is the channel through which it is possible to send official documents to participate in both tenders and competition notices, to stipulate contracts of any kind, to communicate with the institutions. \n\nSources: \nhttps:\/\/www.agid.gov.it\/en\/platforms\/certified-email;\nhttps:\/\/www.agid.gov.it\/it\/agenzia\/stampa-e-comunicazione\/notizie\/2020\/07\/09\/pec-oltre-11-milioni-caselle-attive","machine_readable":"No","upfreq":null,"source":"https:\/\/indicepa.gov.it\/report\/n-rep-amministraz-percategoria.php","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":374,"year":2020,"id_indicator":39,"indicator":"Digital mail-powered central\/federal governments","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":1,"val":2218,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/indicepa.gov.it\/report\/n-rep-amministraz-percategoria.php","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":410,"year":2020,"id_indicator":40,"indicator":"Digital mail-powered regions","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":1,"val":11860,"notes":"This value was calculated by substracting the values for Metropolitan cities and Municipalities and their consortia and associations from the total value for local government bodies.","machine_readable":"No","upfreq":null,"source":"https:\/\/indicepa.gov.it\/report\/n-rep-amministraz-percategoria.php","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":383,"year":2020,"id_indicator":41,"indicator":"Digital mail-powered municipalities","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":1,"val":8056,"notes":"This value was calculated by adding the values for Metropolitan cities and Municipalities and their consortia and Associations.","machine_readable":"No","upfreq":null,"source":"https:\/\/indicepa.gov.it\/report\/n-rep-amministraz-percategoria.php","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":401,"year":2020,"id_indicator":42,"indicator":"Digital mail-powered other administrations","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":1,"val":794,"notes":"This value was calculated by adding the values for National Insurance and Social Assistance Bodies in the Consolidated Income Statement, Company in the Consolidated Income Statement, Public Service Managers and Contracting Stations.","machine_readable":"No","upfreq":null,"source":"https:\/\/indicepa.gov.it\/report\/n-rep-amministraz-percategoria.php","last_update":"2020-12-31 00:00:00","rev_last":1},{"id":419,"year":2020,"id_indicator":43,"indicator":"Government SMS sent (personal)","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":365,"year":2020,"id_indicator":44,"indicator":"Digital mail sent (personal)","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":0,"val":null,"notes":"No detailed statistics are available on the number of PEC messages sent by public administrations to citizens. However, statistics are available on the total number of PEC messages sent by and to public administrations, businesses and citizens.\n\nSource: https:\/\/www.agid.gov.it\/it\/piattaforme\/posta-elettronica-certificata\/statistiche-utilizzo-pec","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":356,"year":2020,"id_indicator":45,"indicator":"Digital mail sent (business)","visible_indicator":1,"id_subcategory":3040,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":3000,"main_category":"Messaging","country":"IT","relevant":1,"existent":0,"val":null,"notes":"No detailed statistics are available on the number of PEC messages sent by public administrations to businesses. However, statistics are available on the total number of PEC messages sent by and to public administrations, businesses and citizens.\n\nSource: https:\/\/www.agid.gov.it\/it\/piattaforme\/posta-elettronica-certificata\/statistiche-utilizzo-pec","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1}]},"Transparency":{"Public sector uptake":[{"id":446,"year":2020,"id_indicator":46,"indicator":"Myaffairs-powered organisations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":428,"year":2020,"id_indicator":47,"indicator":"Myaffairs-powered central\/federal governments","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":464,"year":2020,"id_indicator":48,"indicator":"Myaffairs-powered regions","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":437,"year":2020,"id_indicator":49,"indicator":"Myaffairs-powered municipalities","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":455,"year":2020,"id_indicator":50,"indicator":"Myaffairs-powered other administrations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"IT","relevant":0,"existent":1,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":473,"year":2020,"id_indicator":51,"indicator":"Mydata availability","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"IT","relevant":1,"existent":1,"val":1,"notes":"By the end of 2020 the data of 55639157 Italian citizens (92% of the Eurostat total projected population for 2020) were incorporated into the National Register of the Resident Population (ANPR). Citizens are able to consult their data by logging on to the ANPR website. It is foreseen that more registers are included and be made accessible to citizens.\n\nSources:\nhttps:\/\/avanzamentodigitale.italia.it\/it\/progetto\/anpr;\nhttps:\/\/www.anpr.interno.it\/portale\/web\/guest\/cittadini;\nhttps:\/\/www.agid.gov.it\/en\/platforms\/national-register-of-the-resident-population","machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/avanzamentodigitale.italia.it\/it\/progetto\/anpr","last_update":"2020-12-31 00:00:00","rev_last":1}]},"General Digital Services":{"Personal uptake":[{"id":293,"year":2020,"id_indicator":52,"indicator":"Digital form submission","visible_indicator":1,"id_subcategory":5010,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":5000,"main_category":"General Digital Services","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1},{"id":302,"year":2020,"id_indicator":53,"indicator":"User satisfaction","visible_indicator":1,"id_subcategory":5010,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":5000,"main_category":"General Digital Services","country":"IT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1}]}},"completeness":{"eID":{"Overall uptake":0.67,"Personal uptake":0.5,"Business uptake":0.25,"Public sector uptake":0.17,"Private sector support":1},"ePayment":{"Overall uptake":1,"Public sector uptake":0.2,"Private sector support":1},"Messaging":{"Overall uptake":0.5,"Personal uptake":0,"Business uptake":0,"Public sector uptake":0.71},"Transparency":{"Public sector uptake":1},"General Digital Services":{"Personal uptake":0}},"stuct":{"eID":["Overall uptake","Personal uptake","Business uptake","Public sector uptake","Private sector support"],"ePayment":["Overall uptake","Public sector uptake","Private sector support"],"Messaging":["Overall uptake","Personal uptake","Business uptake","Public sector uptake"],"Transparency":["Public sector uptake"],"General Digital Services":["Personal uptake"]},"facts":[{"statistic":"Number of businesses","val":"3,834,079"},{"statistic":"Population over 15 years old","val":"52,453,943"},{"statistic":"Total users","val":"56,288,022"},{"statistic":"Number of central\/federal government organisations","val":"180"},{"statistic":"Number of municipalities","val":"8,805"},{"statistic":"Number of other administrations","val":"1,476"},{"statistic":"Number of public and private service providers","val":"3,844,582"},{"statistic":"Number of public service providers (total)","val":"10,503"},{"statistic":"Number of regional public authorities","val":"20"}],"facts_year":2020,"rank_categories":{"eID":0.54,"ePayment":0.63,"Messaging":0.15,"Transparency":0.94,"General Digital Services":0},"timestamp":"2026-05-07T04:49:20+00:00"}