{"main_category":{"id_main_category":1000,"main_category":"eID","visible":1,"sort_order":1,"summary":"Indicators for this topic focus on mapping the use of the national system for electronic identification and authentication of citizens and businesses, in order to access public and private services and perform transactions. \n\neID is measured by assessing the yearly numbers of cumulative registered users, digital proxy activations, realised transactions, downloaded and installed mobile applications, cumulative adhered public and private organisations and services, and eID providers."},"country":{"abbr":"PT","country_name":"Portugal","summary":"

eID<\/strong>.With its Citizen Card<\/a>, Portugal started implementing its digital identity scheme in 2007, being one of the first countries to combine five different identification numbers in one card and introduce digital certificates. In 2014, the Digital Mobile Key was introduced. An eID user can obtain professional attributes (SCAP functionality) to act on behalf of a company. The eID system doesn’t include a digital proxy service.<\/p>\n

ePayment <\/strong>The Payment Platform PPAP<\/a> is the system that allows multiple payment methods to be made available on government websites and digital services, ensuring the management, control and monitoring of receipts in an integrated manner. <\/p>\n

Messaging <\/strong>The Public Service of Electronic Notifications<\/a> allows citizens and company representatives to receive online notifications sent by public entities, through the Electronic Notification Platform. This platform is available on the ePortugal portal and through a mobile application. The Messaging Platform GAP<\/a> enables the sending and receiving of SMS between citizens and public administrations.<\/p>\n

Transparency <\/strong>The Interoperability Platform IAP<\/a> authentication provider allows users to authenticate with the Citizen Card, on websites or portals duly accredited and authorized for that purpose. Through this functionality it is possible for the citizen to authorize the online consultation of certain data<\/a> with perfect knowledge of the purpose of the consultation and the data consulted.<\/p>\n

General Digital Services <\/strong>The ePortugal portal<\/a> lists several services that are digitally available. No systematic measurement of user satisfaction has been found.<\/p>\n


Currently, no public data is available on user satisfaction and digital form submission in Portugal. The Digital Government MetaMonitor<\/em> records data in all other categories. Improvements can be made, especially with regards to machine readability and update frequency.<\/p>"},"subc":[{"id_subcategory":1020,"subcategory":"Overall uptake"},{"id_subcategory":1030,"subcategory":"Personal uptake"},{"id_subcategory":1010,"subcategory":"Business uptake"},{"id_subcategory":1050,"subcategory":"Public sector uptake"},{"id_subcategory":1040,"subcategory":"Private sector support"}],"ind_details":{"Overall uptake":{"Overall uptake\/Activated eID accounts (total)":{"id":43,"year":2020,"id_indicator":1,"indicator":"Activated eID accounts (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":1157042,"notes":"The Portuguese eID system can be accessed in two ways: 1. By activating the national citizen card 2. By activating a digital mobile key. No data are available on how many citizen cards have been activated for eID. The number presented here concerns the activation of the digital mobile key.\nSource: https:\/\/www.autenticacao.gov.pt\/","machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dados.gov.pt\/en\/datasets\/ativacoes-de-chave-movel-digital-1\/","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The numbers of user accounts created for the national eID system, absolute value and as percentage of total users (population over 15 years old and total number of businesses) (cumulative)","relevant_statistics":[{"statistic":"Total users","val":9799058,"calculation":"Percentage","_calculated":11.81,"_calc_formatted":"

11.81 %<\/div>
of total users (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":212388},{"year":2019,"val":916794},{"year":2020,"val":1157042}]},"Overall uptake\/eID transactions (total)":{"id":70,"year":2020,"id_indicator":2,"indicator":"eID transactions (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":12876733,"notes":null,"machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dados.gov.pt\/pt\/datasets\/autenticacoes-eletronicas-realizadas","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of personal and business logins and digital signatures realised using the national eID, absolute value and per user (population over 15 years old and total number of businesses)","relevant_statistics":[{"statistic":"Total users","val":9799058,"calculation":"Per user","_calculated":1.31,"_calc_formatted":"1.31<\/span> Per user *<\/span> * Total users (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":3093017},{"year":2019,"val":7491226},{"year":2020,"val":12876733}]},"Overall uptake\/eID app downloads":{"id":52,"year":2020,"id_indicator":3,"indicator":"eID app downloads","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":"Yes","upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of downloads of the eID app, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":8893673,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]},"Overall uptake\/eID app installations":{"id":61,"year":2020,"id_indicator":4,"indicator":"eID app installations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":1157042,"notes":"\nID#AAAALLn8eiU\nCharlotte van Ooijen (2021-01-26 16:38:25)\nThis number concerns the activation of the digital mobile key for eID authentication - not a specific app; updated on 1 January 2021","machine_readable":"Yes","upfreq":"Monthly","source":"https:\/\/dados.gov.pt\/en\/datasets\/ativacoes-de-chave-movel-digital-1\/","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of installations of the eID app, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":8893673,"calculation":"Per inhabitant","_calculated":0.13,"_calc_formatted":"0.13<\/span> Per inhabitant *<\/span> * Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":212388},{"year":2019,"val":916794},{"year":2020,"val":1157042}]},"Overall uptake\/eID-powered services (total)":{"id":88,"year":2020,"id_indicator":5,"indicator":"eID-powered services (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":246,"notes":"\nID#AAAALLyDM4o\nCharlotte van Ooijen (2021-01-28 17:42:08)\nNumbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of services provided by public sector organisations or private companies which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":246}]},"Overall uptake\/eID-powered organisations":{"id":79,"year":2020,"id_indicator":6,"indicator":"eID-powered organisations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":192,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations performing either public or private tasks, which provide access to digital services through the national eID system, absolute value and as a percentage of the total number of public and private service providers (cumulative)","relevant_statistics":[{"statistic":"Number of public and private service providers","val":908717,"calculation":"Percentage","_calculated":0.02,"_calc_formatted":"
0.02 %<\/div>
of number of public and private service providers (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":192}]}},"Personal uptake":{"Personal uptake\/Activated eID accounts (personal)":{"id":97,"year":2020,"id_indicator":7,"indicator":"Activated eID accounts (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of personal accounts created for the national eID system, absolute value and as percentage of the population over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":8893673,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Personal uptake\/eID transactions (personal)":{"id":115,"year":2020,"id_indicator":8,"indicator":"eID transactions (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of personal logins and digital signatures realised using the national eID, absolute value and per inhabitants over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":8893673,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]}},"Business uptake":{"Business uptake\/Activated eID accounts (business)":{"id":7,"year":2020,"id_indicator":10,"indicator":"Activated eID accounts (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":0,"val":null,"notes":"Charlotte van Ooijen:The citizen card and digital mobile key are always of personal nature. They can be used to perform business transactions if the person has been authorised to act on behalf of a company. No data are available on the number of existing authorisations. https:\/\/www.autenticacao.gov.pt\/web\/guest\/a-autenticacao-de-profissionais","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of business accounts created or authorisations for the national eID system, absolute value and as percentage of the total number of businesses (cumulative)","relevant_statistics":[{"statistic":"Number of businesses","val":905385,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Business uptake\/eID transactions (business)":{"id":16,"year":2020,"id_indicator":11,"indicator":"eID transactions (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":0,"val":null,"notes":"A Portuguese citizen can authenticate him\/herself and sign digital documents in the capacity of the functions (s)he performs as a qualified professional. For that, (s)he will have to associate professional attributes through the Professional Attributes Certification System ( SCAP ). No data are available on the number of SCAP attributes. Source: https:\/\/www.autenticacao.gov.pt\/web\/guest\/a-autenticacao-de-profissionais?","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of business logins and digital signatures realised using the national eID, absolute value and per business","relevant_statistics":[{"statistic":"Number of businesses","val":905385,"calculation":"Per business","_calculated__debug":"__novalue"}],"data_points":[]},"Business uptake\/eID-powered private services":{"id":34,"year":2020,"id_indicator":12,"indicator":"eID-powered private services","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":41,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of services provided by private companies which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":41}]},"Business uptake\/eID-powered private service providers":{"id":25,"year":2020,"id_indicator":13,"indicator":"eID-powered private service providers","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":36,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of businesses providing access to digital services through the national eID system, absolute value and as a percentage of the total number of businesses (cumulative)","relevant_statistics":[{"statistic":"Number of businesses","val":905385,"calculation":"Percentage","_calculated":0.004,"_calc_formatted":"
0.004 %<\/div>
of number of businesses (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":36}]}},"Public sector uptake":{"Public sector uptake\/eID-powered public services":{"id":187,"year":2020,"id_indicator":14,"indicator":"eID-powered public services","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":203,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of services provided by public sector organisations which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":203}]},"Public sector uptake\/eID-powered public service providers (total)":{"id":178,"year":2020,"id_indicator":15,"indicator":"eID-powered public service providers (total)","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":156,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations providing access to digital public services through the national eID system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":3332,"calculation":"Percentage","_calculated":4.68,"_calc_formatted":"
4.68 %<\/div>
of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":156}]},"Public sector uptake\/eID-powered central\/federal governments":{"id":151,"year":2020,"id_indicator":16,"indicator":"eID-powered central\/federal governments","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":35,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government providing access to digital services through the national eID system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":18,"calculation":"Percentage","_calculated":194.44,"_calc_formatted":"
194.44 %<\/div>
of number of central\/federal government organisations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":35}]},"Public sector uptake\/eID-powered regions":{"id":196,"year":2020,"id_indicator":17,"indicator":"eID-powered regions","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":11,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government providing access to digital services through the national eID system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":119,"calculation":"Percentage","_calculated":9.24,"_calc_formatted":"
9.24 %<\/div>
of number of regional public authorities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":11}]},"Public sector uptake\/eID-powered municipalities":{"id":160,"year":2020,"id_indicator":18,"indicator":"eID-powered municipalities","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":60,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities providing access to digital services through the national eID system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":3183,"calculation":"Percentage","_calculated":1.89,"_calc_formatted":"
1.89 %<\/div>
of number of municipalities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":60}]},"Public sector uptake\/eID-powered other administrations":{"id":169,"year":2020,"id_indicator":19,"indicator":"eID-powered other administrations","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":1,"val":50,"notes":"Numbers calculated based on analysis of available list of participating organizations.","machine_readable":"No","upfreq":null,"source":"https:\/\/www.autenticacao.gov.pt\/web\/guest\/entidades-aderentes","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) providing access to digital public services through the national eID system, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":12,"calculation":"Percentage","_calculated":416.67,"_calc_formatted":"
416.67 %<\/div>
of number of other administrations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":50}]}},"Private sector support":{"Private sector support\/eID providers":{"id":124,"year":2020,"id_indicator":22,"indicator":"eID providers","visible_indicator":1,"id_subcategory":1040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":1000,"main_category":"eID","country":"PT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of private sector organisations, which have developed an eIDAS compliant eID-module (cumulative)","relevant_statistics":[],"data_points":[]}}},"timestamp":"2026-04-30T03:44:52+00:00"}