ePortugal portal<\/a> lists several services that are digitally available. No systematic measurement of user satisfaction has been found.<\/p>\n
Currently, no public data is available on user satisfaction and digital form submission in Portugal. The Digital Government MetaMonitor<\/em> records data in all other categories. Improvements can be made, especially with regards to machine readability and update frequency.<\/p>"},"subc":[{"id_subcategory":2020,"subcategory":"Overall uptake"},{"id_subcategory":2030,"subcategory":"Personal uptake"},{"id_subcategory":2010,"subcategory":"Business uptake"},{"id_subcategory":2050,"subcategory":"Public sector uptake"},{"id_subcategory":2040,"subcategory":"Private sector support"}],"ind_details":{"Overall uptake":{"Overall uptake\/ePayment transactions":{"id":214,"year":2020,"id_indicator":23,"indicator":"ePayment transactions","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":3659663,"notes":null,"machine_readable":"No","upfreq":"Daily","source":"https:\/\/www.iap.gov.pt\/web\/iap\/iAP-em-numeros","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The annual number of transactions realised by citizens using the national ePayment system, absolute value and per inhabitant over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":8893673,"calculation":"Per inhabitant","_calculated":0.41,"_calc_formatted":"0.41<\/span> Per inhabitant *<\/span> * Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2020,"val":3659663}]},"Overall uptake\/ePayment value":{"id":223,"year":2020,"id_indicator":24,"indicator":"ePayment value","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":286000000,"notes":null,"machine_readable":"No","upfreq":"Daily","source":"https:\/\/www.iap.gov.pt\/web\/iap\/iAP-em-numeros","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The annual value of ePayment transactions realised by citizens, total amount and per inhabitant over 15 years old","relevant_statistics":[{"statistic":"Population over 15 years old","val":8893673,"calculation":"Per inhabitant","_calculated":32.16,"_calc_formatted":"32.16<\/span> Per inhabitant *<\/span> * Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2019,"val":331200000},{"year":2020,"val":286000000}]}},"Public sector uptake":{"Public sector uptake\/ePayment-powered public service providers (total)":{"id":277,"year":2020,"id_indicator":27,"indicator":"ePayment-powered public service providers (total)","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":42,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of organisations providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":3332,"calculation":"Percentage","_calculated":1.26,"_calc_formatted":"1.26 %<\/div>
of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":42}]},"Public sector uptake\/ePayment-powered central\/federal governments":{"id":250,"year":2020,"id_indicator":28,"indicator":"ePayment-powered central\/federal governments","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":16,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":18,"calculation":"Percentage","_calculated":88.89,"_calc_formatted":"
88.89 %<\/div>
of number of central\/federal government organisations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":16}]},"Public sector uptake\/ePayment-powered regions":{"id":286,"year":2020,"id_indicator":29,"indicator":"ePayment-powered regions","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":7,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":119,"calculation":"Percentage","_calculated":5.88,"_calc_formatted":"
5.88 %<\/div>
of number of regional public authorities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":7}]},"Public sector uptake\/ePayment-powered municipalities":{"id":259,"year":2020,"id_indicator":30,"indicator":"ePayment-powered municipalities","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":12,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of municipalities providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":3183,"calculation":"Percentage","_calculated":0.38,"_calc_formatted":"
0.38 %<\/div>
of number of municipalities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":12}]},"Public sector uptake\/ePayment-powered other administrations":{"id":268,"year":2020,"id_indicator":31,"indicator":"ePayment-powered other administrations","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":7,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) providing the possibility to pay for public services through the national ePayment system, in absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":12,"calculation":"Percentage","_calculated":58.33,"_calc_formatted":"
58.33 %<\/div>
of number of other administrations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":7}]}},"Private sector support":{"Private sector support\/ePayment providers":{"id":241,"year":2020,"id_indicator":32,"indicator":"ePayment providers","visible_indicator":1,"id_subcategory":2040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The cumulative number of organisations which have developed a government ePayment system","relevant_statistics":[],"data_points":[]}}},"timestamp":"2024-03-29T01:55:27+01:00"}