{"main_category":{"id_main_category":4000,"main_category":"Transparency","visible":1,"sort_order":4,"summary":"Indicators for this topic focus on mapping the use of digital government services aimed at enabling citizens to have insight in government operations concerning them directly.\n\nTransparency is measured by assessing the yearly cumulative number of registers from which citizens can see their data and the yearly cumulative numbers of public organisations that provide citizens insight into the steps and status of ongoing affairs (e.g. permit request)."},"country":{"abbr":"PT","country_name":"Portugal","summary":"

eID<\/strong>.With its Citizen Card<\/a>, Portugal started implementing its digital identity scheme in 2007, being one of the first countries to combine five different identification numbers in one card and introduce digital certificates. In 2014, the Digital Mobile Key was introduced. An eID user can obtain professional attributes (SCAP functionality) to act on behalf of a company. The eID system doesn’t include a digital proxy service.<\/p>\n

ePayment <\/strong>The Payment Platform PPAP<\/a> is the system that allows multiple payment methods to be made available on government websites and digital services, ensuring the management, control and monitoring of receipts in an integrated manner. <\/p>\n

Messaging <\/strong>The Public Service of Electronic Notifications<\/a> allows citizens and company representatives to receive online notifications sent by public entities, through the Electronic Notification Platform. This platform is available on the ePortugal portal and through a mobile application. The Messaging Platform GAP<\/a> enables the sending and receiving of SMS between citizens and public administrations.<\/p>\n

Transparency <\/strong>The Interoperability Platform IAP<\/a> authentication provider allows users to authenticate with the Citizen Card, on websites or portals duly accredited and authorized for that purpose. Through this functionality it is possible for the citizen to authorize the online consultation of certain data<\/a> with perfect knowledge of the purpose of the consultation and the data consulted.<\/p>\n

General Digital Services <\/strong>The ePortugal portal<\/a> lists several services that are digitally available. No systematic measurement of user satisfaction has been found.<\/p>\n


Currently, no public data is available on user satisfaction and digital form submission in Portugal. The Digital Government MetaMonitor<\/em> records data in all other categories. Improvements can be made, especially with regards to machine readability and update frequency.<\/p>"},"subc":[{"id_subcategory":4010,"subcategory":"Public sector uptake"}],"ind_details":{"Public sector uptake":{"Public sector uptake\/Myaffairs-powered organisations":{"id":448,"year":2020,"id_indicator":46,"indicator":"Myaffairs-powered organisations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"PT","relevant":1,"existent":1,"val":22,"notes":"The Interoperability Platform IAP offers citizen authentication services, the possibility of online citizen authorization for data consultation. Source: https:\/\/www.iap.gov.pt\/web\/iap\/inicio","machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-integracao","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":3332,"calculation":"Percentage","_calculated":0.66,"_calc_formatted":"

0.66 %<\/div>
of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":22}]},"Public sector uptake\/Myaffairs-powered central\/federal governments":{"id":430,"year":2020,"id_indicator":47,"indicator":"Myaffairs-powered central\/federal governments","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"PT","relevant":1,"existent":1,"val":17,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-integracao","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":18,"calculation":"Percentage","_calculated":94.44,"_calc_formatted":"
94.44 %<\/div>
of number of central\/federal government organisations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":17}]},"Public sector uptake\/Myaffairs-powered regions":{"id":466,"year":2020,"id_indicator":48,"indicator":"Myaffairs-powered regions","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"PT","relevant":1,"existent":1,"val":1,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-integracao","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":119,"calculation":"Percentage","_calculated":0.84,"_calc_formatted":"
0.84 %<\/div>
of number of regional public authorities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":1}]},"Public sector uptake\/Myaffairs-powered municipalities":{"id":439,"year":2020,"id_indicator":49,"indicator":"Myaffairs-powered municipalities","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"PT","relevant":1,"existent":1,"val":2,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-integracao","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":3183,"calculation":"Percentage","_calculated":0.06,"_calc_formatted":"
0.06 %<\/div>
of number of municipalities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":2}]},"Public sector uptake\/Myaffairs-powered other administrations":{"id":457,"year":2020,"id_indicator":50,"indicator":"Myaffairs-powered other administrations","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"PT","relevant":1,"existent":1,"val":2,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-integracao","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) offering insight in personal ongoing affairs (e.g. permit request) through the central government portal, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":12,"calculation":"Percentage","_calculated":16.67,"_calc_formatted":"
16.67 %<\/div>
of number of other administrations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":2}]},"Public sector uptake\/Mydata availability":{"id":475,"year":2020,"id_indicator":51,"indicator":"Mydata availability","visible_indicator":1,"id_subcategory":4010,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":4000,"main_category":"Transparency","country":"PT","relevant":1,"existent":0,"val":null,"notes":"The authentication provider allows users to authenticate with the Citizen Card, on websites or portals duly accredited and authorized for that purpose. Through this functionality it is possible for the citizen to authorize the online consultation of certain data with perfect knowledge of the purpose of the consultation and the data consulted.\nAt this time, no data is available on the number of data registers from which citizens can access their data.\nSource: https:\/\/www.iap.gov.pt\/web\/iap\/perguntas-frequentes","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The total number of registers from which citizens can access their personal data via the central government portal (cumulative value)","relevant_statistics":[],"data_points":[]}}},"timestamp":"2026-05-15T08:36:39+00:00"}