GOV.UK Notify<\/a> is the service used by the public sector to communicate with citizens via email and text message.<\/p>\nTransparency<\/strong> The United Kingdom currently has no measures in place to offer insights in personal data or ongoing affairs.<\/p>\nGeneral Digital Services <\/strong>No systematic measurement of digital form submission nor user satisfaction has been found.<\/p>\n
The Digital Government MetaMonitor<\/em> indicates a high level of completeness of data on eID uptake. Improvements can be made with regards to update frequency. Equally as complete are the publicly available data on ePayment in the United Kingdom. A significantly lower level of data completeness is recorded in the categories Messaging, Transparency, and General Digital Services. While a small amount of data on the uptake of GOV.UK Notify is publicly available, improvements are suggested in the areas of user satisfaction, general form submission, and transparency.<\/p>"},"subc":[{"id_subcategory":1020,"subcategory":"Overall uptake"},{"id_subcategory":1030,"subcategory":"Personal uptake"},{"id_subcategory":1010,"subcategory":"Business uptake"},{"id_subcategory":1050,"subcategory":"Public sector uptake"},{"id_subcategory":1040,"subcategory":"Private sector support"}],"ind_details":{"Overall uptake":{"Overall uptake\/Activated eID accounts (total)":{"id":45,"year":2020,"id_indicator":1,"indicator":"Activated eID accounts (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":7504540,"notes":null,"machine_readable":"Yes","upfreq":"Weekly","source":"https:\/\/www.gov.uk\/performance\/govuk-verify\/users-accessing-services","last_update":"2020-11-08 00:00:00","rev_last":1,"definition":"The numbers of user accounts created for the national eID system, absolute value and as percentage of total users (population over 15 years old and total number of businesses) (cumulative)","relevant_statistics":[{"statistic":"Total users","val":57113544,"calculation":"Percentage","_calculated":13.14,"_calc_formatted":"13.14 %<\/div>
of total users (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":3317854},{"year":2019,"val":5520942},{"year":2020,"val":7504540}]},"Overall uptake\/eID transactions (total)":{"id":72,"year":2020,"id_indicator":2,"indicator":"eID transactions (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":4058379,"notes":null,"machine_readable":"Yes","upfreq":"Weekly","source":"https:\/\/www.gov.uk\/performance\/govuk-verify\/users-accessing-services","last_update":"2020-11-08 00:00:00","rev_last":1,"definition":"The annual number of personal and business logins and digital signatures realised using the national eID, absolute value and per user (population over 15 years old and total number of businesses)","relevant_statistics":[{"statistic":"Total users","val":57113544,"calculation":"Per user","_calculated":0.07,"_calc_formatted":"
0.07<\/span> Per user *<\/span> * Total users (Eurostat)<\/span>"}],"data_points":[{"year":2018,"val":2495325},{"year":2019,"val":3614193},{"year":2020,"val":4058379}]},"Overall uptake\/eID app downloads":{"id":54,"year":2020,"id_indicator":3,"indicator":"eID app downloads","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of downloads of the eID app, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":54533504,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]},"Overall uptake\/eID app installations":{"id":63,"year":2020,"id_indicator":4,"indicator":"eID app installations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":1000000,"notes":"The app has been installed at least a million times, but the source doesn't show the exact number.","machine_readable":"No","upfreq":null,"source":"https:\/\/play.google.com\/store\/apps\/details?id=postoffice.gov.uk.verify&hl=en&gl=US","last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of installations of the eID app, absolute value and per inhabitant over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":54533504,"calculation":"Per inhabitant","_calculated":0.02,"_calc_formatted":"0.02<\/span> Per inhabitant *<\/span> * Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2020,"val":1000000}]},"Overall uptake\/eID-powered services (total)":{"id":90,"year":2020,"id_indicator":5,"indicator":"eID-powered services (total)","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":22,"notes":null,"machine_readable":"Yes","upfreq":null,"source":"https:\/\/www.gov.uk\/performance\/govuk-verify\/government-services","last_update":"2020-09-30 00:00:00","rev_last":1,"definition":"The number of services provided by public sector organisations or private companies which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":22}]},"Overall uptake\/eID-powered organisations":{"id":81,"year":2020,"id_indicator":6,"indicator":"eID-powered organisations","visible_indicator":1,"id_subcategory":1020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":11,"notes":null,"machine_readable":"Yes","upfreq":null,"source":"https:\/\/www.gov.uk\/government\/publications\/introducing-govuk-verify\/introducing-govuk-verify","last_update":"2020-09-30 00:00:00","rev_last":1,"definition":"The number of organisations performing either public or private tasks, which provide access to digital services through the national eID system, absolute value and as a percentage of the total number of public and private service providers (cumulative)","relevant_statistics":[{"statistic":"Number of public and private service providers","val":2580883,"calculation":"Percentage","_calculated":0.0004,"_calc_formatted":"0.0004 %<\/div>
of number of public and private service providers (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":11}]}},"Personal uptake":{"Personal uptake\/Activated eID accounts (personal)":{"id":99,"year":2020,"id_indicator":7,"indicator":"Activated eID accounts (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":7504540,"notes":null,"machine_readable":"Yes","upfreq":"Weekly","source":"https:\/\/www.gov.uk\/performance\/govuk-verify\/users-accessing-services","last_update":"2020-11-08 00:00:00","rev_last":1,"definition":"The number of personal accounts created for the national eID system, absolute value and as percentage of the population over 15 years old (cumulative)","relevant_statistics":[{"statistic":"Population over 15 years old","val":54533504,"calculation":"Percentage","_calculated":13.76,"_calc_formatted":"
13.76 %<\/div>
of population over 15 years old (Eurostat)<\/div>"}],"data_points":[{"year":2018,"val":3317854},{"year":2019,"val":5520942},{"year":2020,"val":7504540}]},"Personal uptake\/eID transactions (personal)":{"id":117,"year":2020,"id_indicator":8,"indicator":"eID transactions (personal)","visible_indicator":1,"id_subcategory":1030,"subcategory":"Personal uptake","visible_subcategory":1,"sub_sort_ord":2,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":0,"val":null,"notes":"No data is available on the number of realised business-related transactions using GOV.UK Verify.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of personal logins and digital signatures realised using the national eID, absolute value and per inhabitants over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":54533504,"calculation":"Per inhabitant","_calculated__debug":"__novalue"}],"data_points":[]}},"Business uptake":{"Business uptake\/Activated eID accounts (business)":{"id":9,"year":2020,"id_indicator":10,"indicator":"Activated eID accounts (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":0,"val":null,"notes":"GOV.UK Verify can be used by business owners to check or update company car tax and\nuse Rural Payments. No data is available on the number of business users.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of business accounts created or authorisations for the national eID system, absolute value and as percentage of the total number of businesses (cumulative)","relevant_statistics":[{"statistic":"Number of businesses","val":2580040,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[]},"Business uptake\/eID transactions (business)":{"id":18,"year":2020,"id_indicator":11,"indicator":"eID transactions (business)","visible_indicator":1,"id_subcategory":1010,"subcategory":"Business uptake","visible_subcategory":1,"sub_sort_ord":3,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":0,"val":null,"notes":"GOV.UK Verify can be used by business owners to check or update company car tax and\nuse Rural Payments. No data is available on the number of business users.","machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The annual number of business logins and digital signatures realised using the national eID, absolute value and per business","relevant_statistics":[{"statistic":"Number of businesses","val":2580040,"calculation":"Per business","_calculated__debug":"__novalue"}],"data_points":[]}},"Public sector uptake":{"Public sector uptake\/eID-powered public services":{"id":189,"year":2020,"id_indicator":14,"indicator":"eID-powered public services","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":22,"notes":null,"machine_readable":"Yes","upfreq":null,"source":"https:\/\/www.gov.uk\/performance\/govuk-verify\/government-services","last_update":"2020-09-30 00:00:00","rev_last":1,"definition":"The number of services provided by public sector organisations which can be accessed using the national eID system (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":22}]},"Public sector uptake\/eID-powered public service providers (total)":{"id":180,"year":2020,"id_indicator":15,"indicator":"eID-powered public service providers (total)","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":11,"notes":null,"machine_readable":"Yes","upfreq":null,"source":"https:\/\/www.gov.uk\/performance\/govuk-verify\/government-services","last_update":"2020-09-30 00:00:00","rev_last":1,"definition":"The number of organisations providing access to digital public services through the national eID system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":843,"calculation":"Percentage","_calculated":1.3,"_calc_formatted":"
1.3 %<\/div>
of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":11}]},"Public sector uptake\/eID-powered central\/federal governments":{"id":153,"year":2020,"id_indicator":16,"indicator":"eID-powered central\/federal governments","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":11,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.gov.uk\/performance\/govuk-verify\/government-services","last_update":"2020-09-30 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government providing access to digital services through the national eID system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":375,"calculation":"Percentage","_calculated":2.93,"_calc_formatted":"
2.93 %<\/div>
of number of central\/federal government organisations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":11}]},"Public sector uptake\/eID-powered regions":{"id":198,"year":2020,"id_indicator":17,"indicator":"eID-powered regions","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":0,"notes":null,"machine_readable":"No","upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government providing access to digital services through the national eID system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":60,"calculation":"Percentage","_calculated":0,"_calc_formatted":"
0 %<\/div>
of number of regional public authorities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":0}]},"Public sector uptake\/eID-powered municipalities":{"id":162,"year":2020,"id_indicator":18,"indicator":"eID-powered municipalities","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":0,"notes":null,"machine_readable":"No","upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of municipalities providing access to digital services through the national eID system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":408,"calculation":"Percentage","_calculated":0,"_calc_formatted":"
0 %<\/div>
of number of municipalities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":0}]},"Public sector uptake\/eID-powered other administrations":{"id":171,"year":2020,"id_indicator":19,"indicator":"eID-powered other administrations","visible_indicator":1,"id_subcategory":1050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":0,"notes":null,"machine_readable":"No","upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) providing access to digital public services through the national eID system, absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":null,"calculation":"Percentage","_calculated__debug":"__novalue"}],"data_points":[{"year":2020,"val":0}]}},"Private sector support":{"Private sector support\/eID providers":{"id":126,"year":2020,"id_indicator":22,"indicator":"eID providers","visible_indicator":1,"id_subcategory":1040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":1000,"main_category":"eID","country":"UK","relevant":1,"existent":1,"val":5,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.gov.uk\/government\/publications\/introducing-govuk-verify\/introducing-govuk-verify","last_update":"2020-09-30 00:00:00","rev_last":1,"definition":"The number of private sector organisations, which have developed an eIDAS compliant eID-module (cumulative)","relevant_statistics":[],"data_points":[{"year":2020,"val":5}]}}},"timestamp":"2024-03-29T10:58:41+01:00"}