Array ( [sql] => SELECT t1.*, ROUND((val_presence*0.5) + (val_upfreq*0.25) + (val_machine_readable*0.25), 2) as c_index FROM ( SELECT t0.main_category, t0.subcategory, t0.country, t0.country_name, t0.id_main_category, t0.sub_sort_ord, COALESCE(dr.n_indicators,0) n_indicators , COALESCE(dr.presence, 0) presence, COALESCE(dr.val_presence, 0) val_presence, COALESCE(dr.val_upfreq, 0) val_upfreq, COALESCE(dr.val_machine_readable, 0) val_machine_readable FROM ( SELECT dgm.main_category, dgm.subcategory, dgm.country, cn.country_name, id_main_category, dgm.sub_sort_ord FROM dgm INNER JOIN country cn ON cn.abbr = dgm.country WHERE dgm.rev_last = 1 AND visible_subcategory = 1 GROUP BY id_main_category, main_category, subcategory, country ORDER BY id_main_category, main_category, subcategory, country) t0 LEFT JOIN data_rank dr ON dr.main_category = t0.main_category AND dr.subcategory = t0.subcategory AND dr.country = t0.country AND year=? ) t1 ORDER BY id_main_category, sub_sort_ord, main_category, subcategory, country_name [params] => Array ( [0] => 2020 ) [errno] => SQLSTATE[42000]: Syntax error or access violation: 1055 Expression #6 of SELECT list is not in GROUP BY clause and contains nonaggregated column 'dguptake.dgm.sub_sort_ord' which is not functionally dependent on columns in GROUP BY clause; this is incompatible with sql_mode=only_full_group_by ) Array ( [sql] => SELECT t1.*, ROUND((val_presence*0.5) + (val_upfreq*0.25) + (val_machine_readable*0.25), 2) as c_index FROM ( SELECT t0.main_category, t0.subcategory, t0.country, t0.country_name, t0.id_main_category, t0.sub_sort_ord, COALESCE(dr.n_indicators,0) n_indicators , COALESCE(dr.presence, 0) presence, COALESCE(dr.val_presence, 0) val_presence, COALESCE(dr.val_upfreq, 0) val_upfreq, COALESCE(dr.val_machine_readable, 0) val_machine_readable FROM ( SELECT dgm.main_category, dgm.subcategory, dgm.country, cn.country_name, id_main_category, dgm.sub_sort_ord FROM dgm INNER JOIN country cn ON cn.abbr = dgm.country WHERE dgm.rev_last = 1 AND visible_subcategory = 1 GROUP BY id_main_category, main_category, subcategory, country ORDER BY id_main_category, main_category, subcategory, country) t0 LEFT JOIN data_rank dr ON dr.main_category = t0.main_category AND dr.subcategory = t0.subcategory AND dr.country = t0.country AND year=? ) t1 ORDER BY id_main_category, sub_sort_ord, main_category, subcategory, country_name [params] => Array ( [0] => 2020 ) [errno] => SQLSTATE[42000]: Syntax error or access violation: 1055 Expression #6 of SELECT list is not in GROUP BY clause and contains nonaggregated column 'dguptake.dgm.sub_sort_ord' which is not functionally dependent on columns in GROUP BY clause; this is incompatible with sql_mode=only_full_group_by ) Digital Government MetaMonitor

Country: United Kingdom

Country summary

eID Citizens use GOV.UK Verify to prove their identity online. Business owners can use their eID for a limited number of digital services. The eID system doesn’t include a digital proxy service.

ePayment GOV.UK Pay is a free service, available to public sector organisations to take online card payments.

Messaging GOV.UK Notify is the service used by the public sector to communicate with citizens via email and text message.

Transparency The United Kingdom currently has no measures in place to offer insights in personal data or ongoing affairs.

General Digital Services No systematic measurement of digital form submission nor user satisfaction has been found.


The Digital Government MetaMonitor indicates a high level of completeness of data on eID uptake. Improvements can be made with regards to update frequency. Equally as complete are the publicly available data on ePayment in the United Kingdom. A significantly lower level of data completeness is recorded in the categories Messaging, Transparency, and General Digital Services. While a small amount of data on the uptake of GOV.UK Notify is publicly available, improvements are suggested in the areas of user satisfaction, general form submission, and transparency.

Country Statistics

Source: Eurostat 2020
Indicator Value
Number of businesses 2,580,040
Population over 15 years old 54,533,504
Total users 57,113,544
Number of central/federal government organisations 375
Number of municipalities 408
Number of other administrations NA
Number of public and private service providers 2,580,883
Number of public service providers (total) 843
Number of regional public authorities 60

MetaIndex Chart

Overview

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Overall uptake 0.83

Indicator Value Machine Readable Update Frequency
Activated eID accounts (total) 7,504,540 Weekly
eID transactions (total) 4,058,379 Weekly
eID app downloads NA NA NA
eID app installations 1,000,000 NA
eID-powered services (total) 22 NA
eID-powered organisations 11 NA

Personal uptake 0.50

Indicator Value Machine Readable Update Frequency
Activated eID accounts (personal) 7,504,540 Weekly
eID transactions (personal) NA NA NA

Business uptake 0.00

Indicator Value Machine Readable Update Frequency
Activated eID accounts (business) NA NA NA
eID transactions (business) NA NA NA

Public sector uptake 1.00

Indicator Value Machine Readable Update Frequency
eID-powered public services 22 NA
eID-powered public service providers (total) 11 NA
eID-powered central/federal governments 11 NA
eID-powered regions 0 NA
eID-powered municipalities 0 NA
eID-powered other administrations 0 NA

Private sector support 1.00

Indicator Value Machine Readable Update Frequency
eID providers 5 NA

Overall uptake 1.00

Indicator Value Machine Readable Update Frequency
ePayment transactions 6,628,360 Weekly/Daily
ePayment value 466,472,804 Weekly/Daily

Public sector uptake 0.20

Indicator Value Machine Readable Update Frequency
ePayment-powered public service providers (total) 162 NA
ePayment-powered central/federal governments NA NA
ePayment-powered regions NA NA NA
ePayment-powered municipalities NA NA NA
ePayment-powered other administrations NA NA NA

Private sector support 1.00

Indicator Value Machine Readable Update Frequency
ePayment providers 2 NA

Overall uptake 0.00

Indicator Value Machine Readable Update Frequency

Personal uptake 0.00

Indicator Value Machine Readable Update Frequency
Digital mail registrations (personal) NA NA NA
Government SMS registrations (personal) NA NA NA

Business uptake 0.00

Indicator Value Machine Readable Update Frequency
Digital mail registrations (business) NA NA NA

Public sector uptake 0.38

Indicator Value Machine Readable Update Frequency
Digital mail-powered organisations 891 NA
Digital mail-powered central/federal governments NA NA NA
Digital mail-powered regions NA NA NA
Digital mail-powered municipalities NA NA NA
Digital mail-powered other administrations NA NA NA
Government SMS sent (personal) 226,000,000 NA
Digital mail sent (personal) 1,403,808,510 NA
Digital mail sent (business) NA NA NA

Public sector uptake 0.00

Indicator Value Machine Readable Update Frequency

Personal uptake 0.00

Indicator Value Machine Readable Update Frequency
Digital form submission NA NA NA
User satisfaction NA NA NA