Are digital government services used? Which member states show high adoption levels? And which ones provide ample data about it?
Today, the answers are often provided by survey-based data such as DESI, but several member states generate data in an automatic way through their digital services.
The Digital Government MetaMonitor (beta) provides a quick overview of the availability of these data in nine European countries.
The data availability is summarised in a MetaIndex, which considers the completeness, update frequency and machine readability of uptake data on five key digital service topics: eID, ePayment, Messaging, Transparency and General Digital Services by different stakeholder groups.
The uptake data can be browsed by topic and by country. For a detailed description of the methodology and list of indicators, please consult the About section.
You can help to improve the MetaMonitor byand suggesting additional data sources to be included.
|eID / Overall uptake||0.40||0.38||0.35||0.17||0.53||0.46||0.66||0.71||0.70|
|eID / Personal uptake||0.40||0.38||0.53||0.17||0.63||0.60||0.00||0.94||0.63|
|eID / Business uptake||0.00||0.25||0.39||0.25||0.42||0.50||0.25||0.00||0.00|
|eID / Public sector uptake||0.07||0.09||0.09||0.32||0.37||0.45||0.50||0.78||0.58|
|eID / Private sector support||0.50||0.50||0.50||0.50||0.75||0.50||0.00||0.00||0.50|
|ePayment / Overall uptake||0.00||0.00||0.00||0.00||0.75||0.00||0.75||0.59||0.75|
|ePayment / Public sector uptake||0.00||0.00||0.00||0.20||0.39||0.00||0.50||0.39||0.35|
|ePayment / Private sector support||0.00||0.00||0.50||0.50||0.75||0.00||0.00||0.00||0.50|
|Messaging / Overall uptake||0.25||0.00||0.00||0.00||0.25||0.63||0.25||0.59||0.00|
|Messaging / Personal uptake||0.88||0.50||0.00||0.00||0.00||0.69||0.00||0.28||0.00|
|Messaging / Business uptake||0.50||0.50||0.00||0.50||0.00||0.63||0.00||0.00||0.00|
|Messaging / Public sector uptake||0.19||0.00||0.00||0.07||0.36||0.63||0.10||0.60||0.44|
|Transparency / Public sector uptake||0.00||0.00||0.50||0.00||0.94||0.50||0.42||0.00||0.00|
|General Digital Services / Personal uptake||0.56||0.00||0.84||0.28||0.00||0.88||0.00||0.00||0.00|