Topic General Digital Services in France
Digital form submission
Definition:
The number of realised digital service transactions as a percentage of the total number of public service transactions (per year)
73
Last update:
2020-12-31
History
Data quality and other metadata
| Source | https://www.data.gouv.fr/fr/datasets/observatoire-de-la... |
|---|---|
| Update frequency | Yearly |
| Machine readable | Yes |
User satisfaction
Definition:
The annual share of citizens over 15 years old primarily satisfied with the ease of use of digital government services
73
Last update:
2020-12-31
History
Data quality and other metadata
| Source | https://www.data.gouv.fr/fr/datasets/observatoire-de-la... |
|---|---|
| Update frequency | Quarterly |
| Machine readable | Yes |
| Notes | The average user satisfaction of the services monitored in the Online Services Observatory in October 2020 amounts to 73%. Source: https://www.data.gouv.fr/fr/datasets/observatoire-de-la-qualite-des-demarches-en-ligne/ |