Topic General Digital Services in Netherlands
Digital form submission
Definition:
The number of realised digital service transactions as a percentage of the total number of public service transactions (per year)
245,850
Last update:
2020-10-31
History
Data quality and other metadata
| Source | https://www.waarstaatjegemeente.nl/jive?workspace_guid=... |
|---|---|
| Update frequency | Monthly |
| Machine readable | Yes |
| Notes | The data represent the number of succesful form submissions for 5 key digital services in municipalities. |
User satisfaction
Definition:
The annual share of citizens over 15 years old primarily satisfied with the ease of use of digital government services
70
Last update:
2020-12-31
History
Data quality and other metadata
| Source | https://www.waarstaatjegemeente.nl/dashboard/dienstverl... |
|---|---|
| Update frequency | Yearly |
| Machine readable | Yes |
| Notes | This data point refers to Dutch citizens' satisfaction with municipal digital services on a scale from 1 to 10. In order to make the data comparable to the other countries, the number has been multiplied by 10. |