Notice: session_start(): Redis connection not available in /var/www/vhosts/dgmonitor/inc/bootstrap.php on line 15

Warning: session_start(): Redis connection not available in /var/www/vhosts/dgmonitor/inc/bootstrap.php on line 15

Warning: session_start(): Failed to read session data: redis (path: /var/lib/php/sessions) in /var/www/vhosts/dgmonitor/inc/bootstrap.php on line 15

Deprecated: Creation of dynamic property DataCountryTopic::$vmsql is deprecated in /var/www/vhosts/dgmonitor/classes/src/DataCountryTopic.php on line 35
Digital Government MetaMonitor

Topic General Digital Services in Netherlands

Digital form submission

Definition:
The number of realised digital service transactions as a percentage of the total number of public service transactions (per year)
245,850
Last update: 2020-10-31
History
Data quality and other metadata
Source https://www.waarstaatjegemeente.nl/jive?workspace_guid=...
Update frequency Monthly
Machine readable Yes
Notes The data represent the number of succesful form submissions for 5 key digital services in municipalities.

User satisfaction

Definition:
The annual share of citizens over 15 years old primarily satisfied with the ease of use of digital government services
70
Last update: 2020-12-31
History
Data quality and other metadata
Source https://www.waarstaatjegemeente.nl/dashboard/dienstverl...
Update frequency Yearly
Machine readable Yes
Notes This data point refers to Dutch citizens' satisfaction with municipal digital services on a scale from 1 to 10. In order to make the data comparable to the other countries, the number has been multiplied by 10.