Topic General Digital Services in Germany
Digital form submission
Definition:
The number of realised digital service transactions as a percentage of the total number of public service transactions (per year)
Data Not Available
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Data quality and other metadata
| Source | Not Available |
|---|---|
| Update frequency | Not Available |
| Machine readable | Not Available |
User satisfaction
Definition:
The annual share of citizens over 15 years old primarily satisfied with the ease of use of digital government services
62
Last update:
2020-12-31
History
Data quality and other metadata
| Source | https://initiatived21.de/egovernment-monitor/ |
|---|---|
| Update frequency | Yearly |
| Machine readable | No |
| Notes | A survey found that 62% of the participants (1005 in Germany) were satisfied with the eGovernment services by their local authority. https://initiatived21.de/app/uploads/2020/10/egovernment_monitor_2020_onlineausgabe.pdf |