Topic General Digital Services in Denmark
Digital form submission
Definition:
The number of realised digital service transactions as a percentage of the total number of public service transactions (per year)
64
Last update:
2020-12-31
History
Data quality and other metadata
| Source | https://www.dst.dk/da/Statistik/Publikationer/VisPub?ci... |
|---|---|
| Update frequency | Yearly |
| Machine readable | No |
| Notes | The 2020 report on IT use in the population shows that: 64 percent of the 15-89-year-olds submitted forms to public authorities in a digital way. https://www.dst.dk/da/Statistik/Publikationer/VisPub?cid=29450, p50 (in Danish) |
User satisfaction
Definition:
The annual share of citizens over 15 years old primarily satisfied with the ease of use of digital government services
91
Last update:
2020-12-31
History
Data quality and other metadata
| Source | https://www.dst.dk/da/Statistik/Publikationer/VisPub?ci... |
|---|---|
| Update frequency | Yearly |
| Machine readable | No |
| Notes | The 2020 report on IT use in the population shows that: 91 pct. of the 15-89-year-old users of the services on public authorities' websites are primarily satisfied with how easy it is to use the services https://www.dst.dk/da/Statistik/Publikationer/VisPub?cid=29450 |